Retail Store Manager

4 weeks ago


Prince Rupert, Canada Kaien Island Optometry Full time
Job Title: Retail Store Supervisor

Kaien Island Optometry is seeking a highly skilled and experienced Retail Store Supervisor to join our team.

Job Summary:

The Retail Store Supervisor will be responsible for overseeing the daily operations of our optical retail store, ensuring excellent customer service, and managing a team of staff members.

Key Responsibilities:
  • Supervise and coordinate the activities of staff members, including sales workers, apprentices, and design team members.
  • Assign sales workers to duties and ensure they are meeting sales targets.
  • Hire, train, and develop staff members to improve their skills and performance.
  • Manage inventory, including ordering merchandise and authorizing returns.
  • Prepare reports on sales volumes, merchandising, and personnel matters.
  • Resolve customer complaints and supply shortages in a timely and professional manner.
  • Organize and maintain inventory, including optical products and merchandise.
  • Manage cash and ensure accurate financial transactions.
  • Conduct performance reviews and provide feedback to staff members.
Requirements:
  • Secondary (high) school graduation certificate.
  • 3 years to less than 5 years of experience in a retail or supervisory role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Attention to detail and accuracy in financial transactions.
  • Client-focused and organized with a strong team player attitude.
Work Environment:

The Retail Store Supervisor will work in a fast-paced optical retail store environment, interacting with customers, staff members, and suppliers.

Benefits:
  • Health care plan.
  • Permanent work term.
  • 40 hours per week.
  • English language.

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