Food Service Operations Manager

2 weeks ago


Toronto, Ontario, Canada Tim Hortons Full time

At Tim Hortons, we are seeking a highly skilled Food Service Operations Manager to join our team.

Job Summary

We are looking for a seasoned professional who can lead our food service operations with expertise and dedication. The ideal candidate will have a proven track record of success in managing teams, driving sales growth, and maintaining high-quality customer experiences.

About the Role
  • This is a full-time position that requires the ability to work varied shifts, including evenings, weekends, and holidays.
  • The successful candidate will be responsible for overseeing the day-to-day operations of our food service team, ensuring seamless execution of menu offerings, and providing exceptional customer service.

The Food Service Operations Manager will play a critical role in driving business results, improving operational efficiency, and fostering a positive and inclusive work environment.

Key Responsibilities
  • Establish and maintain effective operating procedures to ensure seamless delivery of menu offerings.
  • Lead, develop, and motivate a high-performing team to achieve sales growth and customer satisfaction targets.
  • Develop and implement strategies to drive sales growth, improve profitability, and enhance the overall customer experience.
  • Maintain accurate inventory records, manage labor costs, and optimize store layouts to maximize productivity.
  • Collaborate with cross-functional teams to identify areas for improvement and implement process enhancements.

As a Food Service Operations Manager at Tim Hortons, you will have the opportunity to work in a fast-paced and dynamic environment, where no two days are ever the same. If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

Requirements
  • Bachelor's degree in Hospitality Management or related field.
  • Minimum 3 years of experience in food service management, preferably in a fast-paced retail environment.
  • Proven track record of success in leading high-performing teams and driving sales growth.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities.
What We Offer

At Tim Hortons, we offer a competitive salary range of $55,000 - $65,000 per year, depending on experience.

We also offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a retirement savings plan.

In addition, we provide ongoing training and development opportunities to help you grow your career and reach your full potential.



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