Operations Director, Security Technology

1 week ago


Burnaby, British Columbia, Canada Houle Electric Limited Full time
About this role

We are seeking an Operations Manager to join our Security and Healthcare Technologies division.

This position will be based in Burnaby, BC. We will consider candidates from different parts of BC or Canada who are willing to relocate.

Reporting to the Director, Technology Security & Healthcare, this position will lead and manage a high performing Security & Healthcare technology team deliver building security and healthcare technology solutions.

Your responsibilities
  • Manage the pursuit, estimating and project management team delivering building security and healthcare technology solutions, including Change Order management and service handover
  • Manage, coach, and conduct performance management reviews of staff
  • Provide leadership on strategy, best practices, negotiation, and customer service
  • Respond to operational escalations on pursuits and projects with a solution focused approach
  • Drive monthly reviews of active jobs with project managers
  • Take accountability for financial performance in relation to pursuit, estimating and project management
  • Assist with the annual budget and quarterly forecasts
  • Work closely with other leaders in the Security & Healthcare Technology Division to foster collaboration and alignment
  • Support the BD and Sales team as needed
Your experience and skills
  • 5 + years managing a high performing team in a similar environment
  • 5 + year managing business and project financials, preferably with experience in project accounting
  • Industry experience and knowledge of Security (access control, CCTV and intrusion detection) and Healthcare Technology (nurse call, RTLS, systems integrations) required
  • PMP, IMIT, Security, healthcare Technology and/or Engineering qualifications coupled with relevant working experience required
  • Good understanding of security and healthcare industry and technology trends
  • Familiarity with product lines such as Lenel, Genetec, Avigilon, and/or Ascom preferred
  • Superior communication, interpersonal and leadership skills
  • Excellent Project Management and Estimating skills
  • Sound judgment managing pursuit strategy
  • Must be highly skilled in problem recognition and resolution
About Houle

As a leading electrical contractor and systems integrator, we deliver safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals provide innovative solutions that create value for our customers.

Our company values quality workmanship, team collaboration, and community involvement. As a certified Great Place to Work, one of BC's Top 100 Employers, and Best Managed company, we prioritize employee well-being and development.



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