Security Operations Coordinator

4 weeks ago


Burnaby, British Columbia, Canada Fusion Security Full time

Job Title: Security Operations Coordinator

Job Summary: We are seeking a highly skilled and detail-oriented Security Operations Coordinator to join our team at Fusion Security. As a key member of our operations team, you will be responsible for planning and scheduling static security officers, assigning tasks to Field Support Supervisors, and maintaining communication with supervisors, site managers, and security officers.

Responsibilities:

  • Plan and schedule static security officers for sites as required
  • Assign tasks to Field Support Supervisors
  • Maintain communication with supervisors, site managers, and security officers
  • Respond to emergency calls and give direction
  • Communicate with clients over the phone and/or via email as required

Qualifications:

  • A valid BC Security License
  • High School diploma; post-secondary education is an asset
  • At least one year of experience in the security industry
  • At least one year of experience in a scheduling or dispatching role
  • Technical skills including advanced proficiency with Microsoft Office and the Windows Operating system

Skills:

  • Excellent interpersonal skills and ability to build and maintain positive relationships
  • Excellent attention to detail
  • Proven organizing and planning skills
  • Flexibility to work varied and extended hours
  • Ability to sit for long periods of time
  • Ability to make decisions and work without close supervision
  • Ability to handle stress and work in a fast-paced environment

Reporting Structure: This position reports to the Operations Manager. In addition, the position will receive direction from other Senior Fusion Security Management from time to time.

Shift Structure: Full time: 40 hours per week. Shift Model: 12-hour graveyard (overnight) shifts, based on a 4 day on 3 day off schedule. Availability: 7 days a week including weekends. Location: Head Office in Burnaby.

Company Perks:

  • Competitive pay rate of $22/hour
  • Extended health and dental benefits
  • Access to on-site gym
  • Paid training and subsidies for industry accreditations
  • Reimbursement of Security License renewal fees
  • Access to exclusive employee discounts


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