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Warehouse Technician

1 month ago

Brantford, Ontario, Canada Instacart Full time
About the Job

We are seeking a highly organized and detail-oriented Warehouse Technician to join our team at Instacart. As a Warehouse Technician, you will be responsible for maintaining, monitoring, and testing of smart carts for multiple, geographically dispersed sites.

Key Responsibilities:
  • Provide maintenance, monitoring, and testing of smart carts for multiple, geographically dispersed sites as backup support to cart configuration and setup.
  • Liaise with internal Team members to optimize hardware, software, repairs, replacement, or modification of systems or services as may be required.
  • Provide or assist in the technical support for existing and newly setup carts.
  • Performing equipment installation, configuration, testing, and addressing technical troubleshooting for end users.
  • Provide or assist on a best effort basis the technical support for non-standard peripheral devices and software.
Requirements:
  • Requires knowledge of: WiFi setups & configurations and wiring of routers
  • Experience working with communication tools such as slack, google sheets & email.
  • Investigate and resolve intermittent problems -provide troubleshooting and assist software support team.
  • Ability to learn quickly and follow established procedures.
  • Ability to work in a warehouse environment and lift up to 35 kilograms.
  • Must be meticulous and diligent with tracking materials with serial numbers.
  • Ability to think out of the box and roll up their sleeves when needed.
Preferred Qualifications:
  • College diploma or university degree in the field of computer science and/or information technologies.
  • Access to a vehicle and willingness to travel to sites in US & Canada to perform cart setup and installations.
Compensation and Benefits:
  • Competitive salary
  • This is a Part-Time contract position.
  • Hours are typically Monday to Friday, varying between 8:00am – 6:00pm