Jr Installer/helper

LEARN, DEVELOP AND GROW - WITH RELIANCE
By joining Reliance as a Junior Installer you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best.
What will you do?
- Responsible to professionally repair and perform maintenance on HVAC equipment and accessory items in accordance with manufacturer specifications and local codes.
- Ensure the safe operation of all Gas appliances and correctly instruct customers on proper care and maintenance.
- Be flexible to work in service, water heater installation, and or assistance roles/duties, in the field or in the warehouse, in assigned areas and surrounding areas as assigned.
- Willing to learn and grow as part of a progressive customer service-oriented team and be flexible to the work assigned in the spirit of this multi-functional role.
- Responsible for creating a positive relationship with customers, offering for sale other company products and services.
- Demonstrate ability to communicate and problem solve to ensure customer satisfaction.

What do we offer?
- Competitive starting wages
- Consistent full-time hours and opportunity for overtime
- Company vehicle, tools, uniform and equipment all provided
- Ability to earn additional incentives
- Education and training cost subsidy
- Paid apprentice leave for eligible Team Members
- On-the-job training and defined Career Paths to advance your career
- A comprehensive benefits and group savings plan
- Generous discount on Reliance products
- Fast growing company with an award-winning culture

What do you bring?
- Completed a minimum of Grade 12 or equivalent
- Gas Technician 3 required, G2 preferred
- Must have valid Ozone Depletion Prevention (ODP) card
- Must have at least a Class G Driver’s License
- Be willing and able to work rotating shifts and standby duties as required
- Must be physically capable of performing all work required of this position, i.e. occasional lifting of 15 kg up to shoulder height, frequent bending, occasional squatting/kneeling, working inside and outside in all types of weather within environments that can be dusty and/or slippery
- Must be able to communicate clearly and effectively, both in written and verbal communications
- Must have strong interpersonal and problem-solving skills
- Must have outstanding customer service skills
- Very punctual and dependable.
- Maintain company vehicle to neat clean and safe standard
- Previous HVAC experience preferred - Some knowledge of the heating, cooling, and boiler trades will be an asset

Why Reliance?
Headquartered in Toronto, Reliance is the industry leader in providing home comfort solutions to over 1.9 million customers across North America. Reliance provides reliable home heating, cooling, hot water, water purification, electrical, plumbing & Smart Home products & services.

Each day, our Team Members are dedicated and focused on delivering an outstanding customer experience, developing top talent and giving back to the communities where we live and work. Reliance is a $1 billion business with over 2,400 Team Members and growing We are proud to be recognized by Waterstone Human Capital Ltd. as Canada's 10 Most Admired Corporate Cultures.