Hotel Operations Manager

4 weeks ago


Sydney, Nova Scotia, Canada Canada Inc. Full time
Hotel Managing Supervisor Job Description

At Canada Inc., we are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team. As a key member of our hotel operations team, you will be responsible for overseeing the daily activities of our hotel department, ensuring seamless operations, and providing exceptional customer service.

Key Responsibilities:
  • Coordinate activities with other work units or departments to ensure efficient hotel operations.
  • Establish and maintain work schedules and procedures to meet hotel standards.
  • Perform same duties as workers supervised, ensuring a hands-on approach to hotel operations.
  • Prepare and submit reports to management on hotel performance and operations.
  • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Assist clients/guests with special needs, ensuring a high level of customer satisfaction.
  • Coordinate, assign, and review work to ensure timely completion and high-quality results.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain operation of computer systems, equipment, and machinery, arranging repair work as needed.
  • Requisition materials and supplies to ensure hotel operations run smoothly.
Requirements:
  • 5-10 years of experience in hotel operations or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with a large workload.
  • Standing for extended periods and working under pressure.
  • Accurate, client-focused, and dependable with excellent oral and written communication skills.
  • Flexibility, initiative, and interpersonal awareness.
  • Organized and a team player with a permanent employment status.
Work Environment:

Our hotel operates in a fast-paced environment with a large workload. You will be required to stand for extended periods and work under pressure to meet hotel standards.

Language:

The primary language of work is English, with a 32-hour workweek.



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