Hotel Operations Manager

3 weeks ago


Sydney, Nova Scotia, Canada Canada Inc. Full time
Hotel Managing Supervisor Job Description

At Canada Inc., we are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team. As a key member of our hotel operations team, you will be responsible for overseeing the day-to-day activities of our hotel department, ensuring seamless operations and exceptional customer service.

Key Responsibilities:
  • Coordinate activities with other work units or departments to ensure efficient hotel operations.
  • Establish and implement work schedules and procedures to maximize productivity and quality.
  • Perform supervisory duties, including training and evaluating staff, and providing technical advice and guidance.
  • Prepare and submit reports on hotel operations, including performance metrics and recommendations for improvement.
  • Resolve work problems and provide technical advice to staff and guests.
  • Assist guests with special needs and ensure their satisfaction.
  • Coordinate, assign, and review work to ensure timely completion and high quality.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain operation of computer systems, equipment, and machinery, and arrange for repairs as needed.
  • Requisition materials and supplies to ensure business continuity and customer service delivery.
Requirements:
  • 1-2 years of experience in hotel operations or a related field.
  • Secondary (high) school graduation certificate.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Attention to detail and ability to multitask.
  • Flexibility and adaptability in a dynamic work environment.
Work Environment:

Our hotel operates in a fast-paced environment with a large workload. The successful candidate will be required to work under pressure and maintain a high level of attention to detail.

Personal Suitability:
  • Accurate and reliable.
  • Client-focused and service-oriented.
  • Dependable and efficient.
  • Excellent oral and written communication skills.
  • Flexibility and adaptability.
  • Initiative and problem-solving skills.
  • Interpersonal awareness and team player.
Language:

The working language of this position is English.



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