Hotel Operations Manager
1 month ago
At Canada Inc., we are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team. As a key member of our hotel operations team, you will be responsible for overseeing the day-to-day activities of our hotel department, ensuring seamless operations and exceptional customer service.
Key Responsibilities:- Coordinate activities with other work units or departments to ensure efficient hotel operations.
- Establish and implement work schedules and procedures to maximize productivity and quality.
- Perform same duties as workers supervised, providing guidance and support as needed.
- Prepare and submit reports to management on hotel operations, highlighting areas for improvement.
- Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
- Assist clients/guests with special needs, ensuring their comfort and satisfaction.
- Coordinate, assign, and review work to ensure timely completion and high-quality results.
- Hire and train staff in job duties, safety procedures, and company policies.
- Maintain operation of computer systems, equipment, and machinery, arranging repair work as needed.
- Requisition materials and supplies to ensure business continuity and customer service delivery.
- 5-10 years of experience in hotel operations or a related field.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment with a large workload.
- Strong attention to detail and ability to work under pressure.
- Flexibility and ability to adapt to changing situations.
- Excellent interpersonal skills and ability to work as part of a team.
- High school graduation certificate and relevant training or certifications.
Our hotel operates in a fast-paced environment with a large workload. You will be required to work extended periods on your feet and under pressure. If you are a motivated and organized individual with excellent leadership skills, we encourage you to apply for this exciting opportunity.
Personal Suitability:- Accurate and detail-oriented.
- Client-focused and able to provide excellent customer service.
- Dependable and able to work independently.
- Efficient interpersonal skills and ability to communicate effectively.
- Excellent oral and written communication skills.
- Flexible and able to adapt to changing situations.
- Initiative and ability to take on new challenges.
- Interpersonal awareness and ability to work as part of a team.
- Organized and able to prioritize tasks effectively.
1 year to less than 2 years of experience in hotel operations or a related field.
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 32 hours per week
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