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Customer Service Representative

2 months ago

Williams Lake, British Columbia, Canada 1290082 BC LTD (Awesome cuts) Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Agent to join our team at 1290082 BC LTD (Awesome Cuts). As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns, and ensuring their overall satisfaction with our products and services.

Key Responsibilities
  • Initiate and maintain contact with clients to understand their needs and preferences.
  • Address customer complaints and concerns in a professional and timely manner.
  • Provide accurate and timely information to customers regarding our products and services.
  • Arrange for refunds and credits as necessary.
  • Explain the features and benefits of our products and services to customers.
  • Perform general office duties, including receiving payments and issuing receipts.
  • Sell merchandise and provide ongoing support to customers.
Requirements
  • Punctuality and reliability are essential for this role.
  • Excellent communication and interpersonal skills are required to interact with clients and colleagues.
  • Ability to multitask and work in a fast-paced environment.
  • Flexibility to work in a dynamic and ever-changing environment.
  • Organized and efficient in managing multiple tasks and priorities.
  • Ability to maintain confidentiality and handle sensitive information.
  • Quick learner with a positive attitude and a willingness to learn and grow.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.