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Commercial Banking Relationship Manager

2 months ago


Toronto, Ontario, Canada Scotiabank Full time
About the Role

The Client Relationship Manager (CRM) plays a pivotal role in the Commercial Bank's success in Canada, driving specific individual goals, plans, and initiatives to support the team's business strategies and objectives. Ensuring all activities are conducted in compliance with governing regulations, internal policies, and procedures is a top priority.

The CRM is responsible for effective relationship management, sales planning, and execution of services for the existing customer base. Additionally, the incumbent analyzes and completes credit applications, promoting the development and profitable growth of the commercial banking portfolio in an assigned market area.

Key Responsibilities:

  • Promote the development and profitable growth of the commercial banking portfolio in an assigned market area.
  • Build and maintain a market profile in an assigned market area with both internal and external contacts.
  • Manage an assigned credit portfolio for authorizations up to $5MM at an acceptable level of risk.
  • Develop and implement a marketing strategy to maximize business development opportunities for sustainable growth.
  • Develop sales plans for prospects and existing customers.
  • Identify prospects/referrals from other internal/external networks.
  • Analyze prospect lists and prioritize business development opportunities based on market data and customer analytics.
  • Partner with internal resources for non-credit related products.
  • Refer customers and prospects to the appropriate Commercial Banking segment and partners as appropriate.
  • Plan and complete relationship activities that generate sales opportunities and/or provide value to clients.
  • Build and maintain an awareness of local market and general economic conditions.
  • Champion a high-performance environment and contribute to an inclusive work environment.

What We're Offering:

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers.
  • A rewarding career path with diverse opportunities for professional development.
  • A competitive compensation and benefits package.
  • Internal training to support your career growth and enhance your skills.
  • An organization committed to making a difference in our communities – for you and our customers.