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Assistant Food and Beverage Operations Manager
2 months ago
Job Summary
As a key member of our Marriott International team, the Assistant Food and Beverage Operations Manager plays a vital role in ensuring the smooth operation of our food and beverage services. This position is responsible for supervising daily food and beverage operations, monitoring compliance with company policies and procedures, and maintaining high standards of quality and customer satisfaction.
Key Responsibilities
- Supervise daily food and beverage shift operations and monitor compliance with all food and beverage policies, standards, and procedures.
- Assist in the ordering of food and beverage supplies, cleaning supplies, and uniforms.
- Supervise staffing levels to ensure that guest service, operational needs, and financial objectives are met.
- Manage day-to-day operations, monitor quality, and standards, and meet the expectations of our customers on a daily basis.
- Maintain the operating budget and verify that standards and legal obligations are followed.
- Encourage and build mutual trust, respect, and cooperation among team members.
- Develop specific goals and plans to prioritize, organize, and accomplish work.
- Communicate areas that need attention to staff and follow up to verify understanding.
- Coordinate cleaning programs in all food and beverage areas and identify trends for improvement.
- Follow property-specific second effort and recovery plans.
- Maintain availability and be approachable to all team members.
- Demonstrate knowledge of the brand-specific service culture.
Requirements
- High school diploma or GED; 3 years of experience in the food and beverage, culinary, or related professional area.
- Or 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the food and beverage, culinary, or related professional area.
Additional Responsibilities
- Provide information to supervisors and coworkers by telephone, in written form, email, or in person.
- Analyze information and evaluate results to choose the best solution and solve problems.
- Perform hourly job functions if necessary.
- Extend professionalism and courtesy to team members at all times.
- Maintain budgets, operating statements, and payroll progress reports.
- Perform other duties as assigned to meet business needs.
Marriott International is an Equal Opportunity Employer
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
