Hotel Front Desk Agent

1 week ago


Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

Prestige Hudson Bay Lodge Smithers is seeking a skilled Hotel Front Desk Agent to join our team.

Job Description:

This role involves registering arriving guests, assigning rooms, and providing information on hotel facilities and services. You will also be responsible for investigating complaints and claims, resolving issues, and processing group arrivals and departures.

The ideal candidate will have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. They will also be able to provide general information about points of interest in the area and exchange foreign currency.

You will work under pressure, manage cash transactions, and maintain an inventory of vacancies, reservations, and room assignments. Additionally, you will perform light housekeeping and cleaning duties as needed.

Required Skills and Qualifications:
  • Secondary (high) school graduation certificate
  • Excellent oral communication skills
  • Ability to work in a fast-paced environment
  • Attention to detail
  • Dependability
Benefits:
  • Competitive salary: $45,000 - $60,000 per year
  • Opportunities for professional growth and development
  • A comprehensive benefits package, including medical, dental, and vision coverage
Work Conditions and Physical Capabilities:
  • Standing for extended periods
  • Combination of sitting, standing, walking
  • Bending, crouching, kneeling

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