Front Desk Associate
1 month ago
We are seeking a highly motivated and detail-oriented Front Desk Associate to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.
Key Responsibilities- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel, and change room reservations
- Provide information on hotel facilities and services
- Investigate complaints and claims
- Resolve complaints and claims
- Balance cash and complete balance sheets, cash reports, and related forms
- Maintain an inventory of vacancies, reservations, and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e., faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wake-up calls
- Perform light housekeeping and cleaning duties
- Secondary (high) school graduation certificate
- Will train
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
- Repetitive tasks
- Physically demanding
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
- Tight deadlines
- Opportunity to work in a fast-paced and dynamic environment
- Competitive hourly rate
- Opportunities for advancement and professional growth
- A supportive and team-oriented work environment
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Front Desk Associate
4 weeks ago
Smithers, Canada Prestige Hudson Bay Lodge Smithers Full timeJob Title: Front Desk AssociateJob Summary: We are seeking a Front Desk Associate to join our team at Prestige Hudson Bay Lodge Smithers. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Investigate...
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Front Desk Associate
4 weeks ago
Smithers, Canada Prestige Hudson Bay Lodge Smithers Full timeJob Title: Front Desk AssociateJob Summary: We are seeking a Front Desk Associate to join our team at Prestige Hudson Bay Lodge Smithers. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Register...
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Front Desk Associate
5 days ago
Smithers, Canada Prestige Hudson Bay Lodge Smithers Full timeAbout Prestige Hudson Bay Lodge SmithersPrestige Hudson Bay Lodge Smithers is a world-class hotel that provides exceptional service to its guests. We are seeking a highly skilled Front Desk Associate to join our team.Job SummaryWe offer a competitive salary of $55,000 per year, making it an excellent opportunity for individuals looking to start or advance...
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Front Desk Associate
4 weeks ago
Smithers, Canada Prestige Hudson Bay Lodge Smithers Full timeJob SummaryPrestige Hudson Bay Lodge Smithers is seeking a skilled Front Desk Associate to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesRegister arriving guests and...
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Front Desk Representative
1 week ago
Smithers, Canada Prestige Hudson Bay Lodge Smithers Full timeJob DescriptionWe are seeking a skilled and customer-focused Front Desk Representative to join our team at Prestige Hudson Bay Lodge Smithers. In this role, you will be the first point of contact for our guests and will be responsible for ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesRegister arriving guests and assign rooms, ensuring...
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Hotel Front Desk Agent
1 week ago
Smithers, Canada Prestige Hudson Bay Lodge Smithers Full timePrestige Hudson Bay Lodge Smithers is seeking a skilled Hotel Front Desk Agent to join our team.Job Description:This role involves registering arriving guests, assigning rooms, and providing information on hotel facilities and services. You will also be responsible for investigating complaints and claims, resolving issues, and processing group arrivals and...
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Front Desk Manager
1 week ago
Smithers, Canada Prestige Hudson Bay Lodge Smithers Full timeAbout UsPrestige Hudson Bay Lodge Smithers is a renowned hospitality provider, committed to delivering exceptional guest experiences in the heart of nature.Job SummaryWe are seeking a highly skilled and motivated Front Desk Manager to join our team. As a key member of our front office operations, you will be responsible for ensuring seamless guest...
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Front Desk Associate
7 days ago
Smithers, Canada Prestige Hudson Bay Lodge Smithers Full timePrestige Hudson Bay Lodge Smithers seeks a skilled Guest Service Agent to join our team. This is a seasonal opportunity with an estimated salary of $28,000 - $35,000 per year.About the RoleWe are looking for a detail-oriented and customer-focused individual to provide exceptional service to our guests. As a Guest Service Agent, you will be responsible for...
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Guest Service Supervisor
1 month ago
Smithers, Canada Prestige Hudson Bay Lodge Smithers Full timeJob SummaryWe are seeking a highly skilled Guest Service Supervisor to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest experiences and providing leadership to our front desk staff.Key ResponsibilitiesCo-ordinate activities with other work units or...
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Customer Service Representative
4 weeks ago
Smithers, Canada Prestige Hudson Bay Lodge Smithers Full timeJob SummaryPrestige Hudson Bay Lodge Smithers is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling guest inquiries, and resolving any issues that may arise during their stay.Key...
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Guest Service Agent
1 month ago
Smithers, Canada Prestige Hudson Bay Lodge Smithers Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Guest Service Agent to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesRegister arriving guests and assign...
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Transportation Supervisor
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