Records Management Specialist

2 months ago

Calgary, Alberta, Canada City of Calgary Full time
Job Title: Records Management Specialist

Are you passionate about public service and committed to upholding the values of equity, diversity, inclusion, anti-racism, and reconciliation? Do you have a strong desire to learn and grow in a dynamic and inclusive work environment?

About the Role

We are seeking a highly skilled Records Management Specialist to join our team at the City of Calgary. As a key member of our Records and Information Management (RIM) Team, you will provide strategic and operational leadership in the design, development, and implementation of operational activities within the operational units, including FOIP, Records Management, and Electronic Document Imaging.

Key Responsibilities
  1. Design, develop, and implement operational activities, ensuring alignment and compliance with corporate records management practices and policies, direct projects and related activities, monitor resource requirements, oversee development of Planning & Development Services (PDS) Livelink libraries, and establish and enhance PDS's corporate governance in records management.
  2. Recruit/select new employees, coach/mentor staff, set performance expectations and address performance issues, including dismissal, mediate conflicts, investigate internal or external customer service situations, respond to grievances, identify development and/or succession opportunities through training, seminars, education, and experiential opportunities.
  3. Manage and initiate change in response to internal and external business drivers, manage customer relations, identify business opportunities, resolve problems and issues, and offer guidance, monitor program areas and lead longer-term solutions to meet future demands and opportunities.
  4. Collaborate with colleagues to solve problems and issues, participate in programs or on projects that impact the department, share reporting measures, knowledge, and strategic analysis, and seek consensus on procedures and guidelines across the Team to maintain consistency.
  5. Share concepts and best business practices on records and information management, provide expert advice on FOIP, and Document Management responsibilities, lead departmental accountability for programs and projects pertaining to corporate information and records assets.
Qualifications
  • A completed 2-year diploma and at least 6 years of related experience.
  • Training in Freedom of Information and Protection of Privacy (FOIP) for local government bodies, and conflict resolution is required.
  • Equivalent combinations of experience and education may be considered.
  • Knowledge of archives and records management, information and security classification, managing electronic records within Canada's standards, laws, and governmental systems, United States, European, and other global standards and emerging standards, and best practices in Canadian e-discovery.
  • You have a strong communication and presentation skills.
  • Success in this position requires strong problem-solving, analytical and conceptual thinking, customer service, and issues management as well as the ability to lead and mentor staff.

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