Dining Room Supervisor

3 weeks ago


Edmonton, Alberta, Canada Touchmark Full time

At Touchmark, we're committed to providing exceptional dining experiences for our residents and guests. As the Dining Room Supervisor, you'll play a key role in ensuring that every meal is a memorable one. You'll work closely with the Dining Services Manager to develop and implement strategies that meet the unique needs of our residents and guests.

Responsibilities:

  • Create wait staff scheduling and assist in front and back of house scheduling and reports as needed
  • Work collaboratively with Dining Room Manager & Executive Chef to enhance the dining experience and improve the company's profitability
  • Help maintain appropriate payroll budgeting and scheduling of servers
  • Assist in managing kitchen and dining staff to achieve customer service and financial goals of dining department
  • Help create a positive work environment in order to maintain low staff turnover
  • Assist in coordinating front and back of house staff to create a seamless flow
  • Be responsible for training and development of new wait staff
  • Provide appropriate coaching to employees so they can perform job duties effectively

Requirements:

  • Have a commitment to Touchmark's values (hospitality, compassion, excellence, teamwork, and integrity)
  • Demonstrate success in managing and motivating a team of employees
  • Ability to work and make decisions in high pressure situations
  • Experience with training and scheduling team members
  • Possess the knowledge and ability to follow State and Federal regulations to meet all requirements and resident's rights
  • Possess or willing to get an Alberta Government approved Food Safety Certificate and a Liquor staff training certificate
  • Be willing to work weekends, evenings, holidays and special events
  • Be willing to obtain CPR/First Aid certification

Benefits:

Touchmark offers a competitive compensation and benefits package to our team members who work 30+ hours per week, including paid time off, health, dental, and vision insurance plans, education assistance, bonus and retirement plans, and more.



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