Business Manager for Retail Operations

4 weeks ago


Toronto, Ontario, Canada Mastercom Inc. Full time

Job Summary


We are seeking a skilled Business Manager to lead our retail operations team at Mastercom Inc.



About the Role

The ideal candidate will have experience in managing sales teams, supervising daily activities, and making key business decisions.


As a Business Manager, you will be responsible for overseeing the performance of our retail staff, ensuring excellent customer service, and driving sales growth.


You will work closely with our management team to develop and implement strategies that align with the company's goals and objectives.


This is a permanent position with 30 hours per week, offering an estimated salary range of $45,000 - $60,000 per year, depending on experience.



Responsibilities

  • Team Management: Supervise and co-ordinate activities of sales workers, assign tasks, and conduct performance reviews.
  • Cash Management: Manage cash transactions, authorize returns, and maintain inventory.
  • Sales Growth: Develop and implement sales strategies, prepare reports on sales volumes, and provide recommendations for improvement.
  • Customer Service: Ensure excellent customer service by resolving issues and responding to customer requests.
  • Operations: Oversee daily operations, including scheduling, staffing, and workflow management.


Requirements

To be successful in this role, you will need:



  • Secondary (high) school graduation certificate
  • 1 to less than 7 months of experience in sales or management
  • Excellent communication and leadership skills
  • Able to work in an air-conditioned environment


Work Environment

This is a retail business with an on-site customer service team. The work site environment is air-conditioned.



What We Offer

Mastercom Inc. offers a competitive salary range of $45,000 - $60,000 per year, depending on experience, and a 30-hour workweek.



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