Sales Development Specialist

2 days ago


Dartmouth, Nova Scotia, Canada Spicers Canada ULC Full time

At Spicers Canada ULC, we are seeking a highly skilled Sales Development Specialist to join our team. This is an excellent opportunity for a motivated individual who wants to grow their career in the sales industry.

About the Role:

The successful candidate will be responsible for receiving customer orders and inquiries by phone, email or fax, and processing orders in a professional and courteous manner.

Key Responsibilities:

  • Receive customer orders and inquiries by phone, email or fax and process orders promptly and efficiently;
  • Provide exceptional customer service to customers including product information, suggestions of product substitutions, or grouping products for pricing and advising customers on how to purchase more efficiently;
  • Resolve customer complaints by researching issues and initiating corrective action to resolve problems;
  • Liaise with the Pricing Coordinator to ensure customer contracts are accurate and up-to-date;
  • Tele-market with respect to lead/sales generation and development;
  • Identify opportunities for business growth and margin improvement;

Requirements:

  • Bachelor's degree or diploma in a related field is an asset;
  • Experience in professional sales industry is required;
  • Excellent understanding of the printing industry is necessary;
  • Strong communication skills (oral and written) are essential;
  • Proficient in using Microsoft Office software;
  • Excellent attention to detail is required;
  • Self-directed and self-motivated individual;
  • Able to manage multiple projects and priorities;
  • Able to perform cold calling on customers (outbound sales calls);
  • Able to interact with walk-in customers effectively.

Benefits:

  • Company pension plan;
  • Dental care benefits;
  • Employee assistance program;
  • Extended health care benefits;
  • Life insurance coverage;
  • On-site parking facilities;
  • Paid time off for vacation and sick leave;
  • Profit-sharing program;
  • Tuition reimbursement program;
  • Vision care benefits;
  • Wellness program initiatives;
  • Flexible work arrangements (remote work).

Compensation:

We offer a competitive salary range of $55,000 - $70,000 per annum, depending on experience, as well as opportunities for advancement and professional growth within the company.



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