Sales Development Specialist
2 days ago
At Spicers Canada ULC, we are seeking a highly skilled Sales Development Specialist to join our team. This is an excellent opportunity for a motivated individual who wants to grow their career in the sales industry.
About the Role:
The successful candidate will be responsible for receiving customer orders and inquiries by phone, email or fax, and processing orders in a professional and courteous manner.
Key Responsibilities:
- Receive customer orders and inquiries by phone, email or fax and process orders promptly and efficiently;
- Provide exceptional customer service to customers including product information, suggestions of product substitutions, or grouping products for pricing and advising customers on how to purchase more efficiently;
- Resolve customer complaints by researching issues and initiating corrective action to resolve problems;
- Liaise with the Pricing Coordinator to ensure customer contracts are accurate and up-to-date;
- Tele-market with respect to lead/sales generation and development;
- Identify opportunities for business growth and margin improvement;
Requirements:
- Bachelor's degree or diploma in a related field is an asset;
- Experience in professional sales industry is required;
- Excellent understanding of the printing industry is necessary;
- Strong communication skills (oral and written) are essential;
- Proficient in using Microsoft Office software;
- Excellent attention to detail is required;
- Self-directed and self-motivated individual;
- Able to manage multiple projects and priorities;
- Able to perform cold calling on customers (outbound sales calls);
- Able to interact with walk-in customers effectively.
Benefits:
- Company pension plan;
- Dental care benefits;
- Employee assistance program;
- Extended health care benefits;
- Life insurance coverage;
- On-site parking facilities;
- Paid time off for vacation and sick leave;
- Profit-sharing program;
- Tuition reimbursement program;
- Vision care benefits;
- Wellness program initiatives;
- Flexible work arrangements (remote work).
Compensation:
We offer a competitive salary range of $55,000 - $70,000 per annum, depending on experience, as well as opportunities for advancement and professional growth within the company.
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