Technical Sales Specialist

3 days ago

Sudbury, Ontario, Canada Millennium 1 Solutions Full time
About the Role

We are seeking a highly motivated and customer-focused Technical Sales Specialist to join our team. As a Technical Sales Specialist, you will play a key role in connecting with customers, analyzing their needs, and providing customized solutions.

Key Responsibilities
  • Connect with customers from coast-to-coast to understand their needs and provide tailored solutions.
  • Conduct outbound calls for customer retention, sales, and services, promoting and recommending the latest products and services.
  • Manage call flows, provide first call resolution, and satisfy customer expectations.
  • Strive to understand customer situations and recognize their needs while providing customized solutions.
  • Create a need by educating customers on products and services and execute business strategy that meets or exceeds financial objectives.
  • Meet key performance indicators and follow up with customers to ensure customer satisfaction and expand sales opportunities.
Requirements
  • Experience in Customer Care, Retention, Inbound Sales, or Outbound Sales is an asset.
  • A flexible schedule, including evenings and weekends.
  • An ability to build rapport with customers and navigate multiple computer systems.
  • An ability to work in a target-driven environment and maintain a high level of confidentiality.
What We Offer
  • Attractive monthly compensation plans with no minimum sales threshold.
  • Incremental monthly incentive programs for sales performance delivery.
  • EPP (Employee Purchase Plan) with material monthly discount post 6 months employment.
  • Unlimited and generous employee referral bonuses available.
  • Several local and national discount programs accessible through our Employee Perks Program.
About Us

At Millennium 1 Solutions, we are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

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