Beverage Service Operations Manager

2 weeks ago


Vancouver, British Columbia, Canada The Bench Bakehouse Full time
Beverage Service Operations Manager

We are seeking a skilled Beverage Service Operations Manager to join our team at The Bench Bakehouse. As a key member of our operations team, you will be responsible for overseeing the daily operations of our beverage services, ensuring that our customers receive exceptional service and that our operations run smoothly and efficiently.

Key Responsibilities:
  • Monitor staff performance and provide coaching and feedback to ensure that our beverage service standards are met.
  • Plan and organize daily operations, including scheduling and inventory management.
  • Determine the type of services to be offered and implement operational procedures to ensure that our customers receive the best possible experience.
  • Negotiate arrangements with suppliers for food and other supplies to ensure that we are getting the best possible value for our customers.
  • Address customer complaints and concerns in a professional and courteous manner.
Benefits:
  • Dental plan
  • Health care plan
Support for Newcomers and Refugees:
  • Assist with immediate settlement needs of newcomers and/or refugees, including housing, transportation, storage, childcare, and winter clothing.
  • Support social and labour market integration of newcomers and/or refugees, including facilitating access to community resources, language training, and skills training.
Support for Indigenous People:
  • Offer mentorship, coaching, and/or networking opportunities for Indigenous workers.
  • Develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations.
  • Provide cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.

Work Term: Permanent

Work Language: English

Hours: 30 to 40 hours per week



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