Hotel Operations Manager

3 weeks ago


Cranbrook, Canada Super 8 by Wyndham Cranbrook Full time

We are seeking a highly skilled Hotel Managing Supervisor to join our team at Super 8 by Wyndham Cranbrook. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our hotel and ensuring that our guests receive exceptional service.

About the Job

This is a permanent position with a competitive salary of $55,000 per year, plus benefits. In this role, you will have the opportunity to work in a fast-paced environment and make decisions that impact the success of our hotel.

Job Description

The Hotel Managing Supervisor will be responsible for:

  • Managing a team of 5-10 staff members and providing guidance and support to ensure they meet their job requirements;
  • Coordinating and reviewing work assignments to ensure efficient use of resources and high-quality service delivery;
  • Hiring and training new staff members to ensure they understand their roles and responsibilities;
  • Maintaining operation of computer systems, equipment, and machinery to ensure business continuity and customer satisfaction;
  • Requisitioning materials and supplies as needed;

You will also be responsible for supervising and mentoring your team to ensure they develop the skills and knowledge required to excel in their roles.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A secondary (high) school graduation certificate;
  • At least 2 years of experience in a similar role or in hospitality management;
  • Excellent communication and interpersonal skills;
  • Ability to work in a fast-paced environment and prioritize tasks effectively;
  • Attention to detail and organizational skills;
  • Client focus and dependability;
  • Flexibility and adaptability;
  • Judgement and initiative;
  • Team player and organized approach.
Benefits

We offer a comprehensive benefits package including health care plan and other benefits. You will also have the opportunity to work in a dynamic and growing organization with opportunities for professional development and advancement.



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