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Cage Operations Manager

2 months ago

Pickering, Ontario, Canada Great Canadian Entertainment Full time

Job Summary:

Great Canadian Entertainment is seeking a highly skilled Cage Supervisor to oversee the daily cage and main bank operations at our Pickering Casino Resort. As a key member of our team, you will be responsible for ensuring the smooth operation of our gaming floor, providing exceptional guest service, and maintaining compliance with regulatory requirements.

Key Responsibilities:

  • Oversee the daily cage and main bank operations, ensuring accuracy and efficiency in all transactions.
  • Assist with the hiring, training, and development of cage staff, promoting a culture of excellence and customer service.
  • Develop and maintain strong relationships with guests, ownership, team members, vendors, and regulators, ensuring a positive and welcoming work environment.
  • Ensure compliance with licensing laws, health and safety regulations, and other statutory requirements.
  • Perform other duties as assigned by management, contributing to the overall success of our casino operations.

Requirements:

  • Post-secondary education in a relevant field, such as business or finance.
  • One or more years of experience in a leadership role, preferably in a gaming or financial services environment.
  • Strong mathematical aptitude, managerial skills, and familiarity with high-volume, fast-paced shift work environments.
  • Working knowledge of computer software and the ability to learn new systems.
  • Excellent organizational, interpersonal, analytical, communication, and problem-solving skills.
  • The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading entertainment company in the gaming industry.