Customer Service Ambassador

2 weeks ago


Windsor, Ontario, Canada U-Haul Full time

U-Haul Career Opportunities



The Customer Service Representative role at U-Haul is an exciting opportunity to join a dynamic team and provide exceptional customer service. This position involves working as part of a supportive team to be the face of U-Haul's exceptional service, ensuring customers receive all the help they need on their journeys.



Key Responsibilities


  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot, including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment).
  • Drive a forklift (certification offered through U-Haul upon employment).
  • Other duties as assigned.
  • Participate in ongoing continuous U-Haul education through U-Haul University.


Requirements


  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.


Work Environment

The work involves moderate risks or discomforts that require special safety precautions, e.g., working around moving parts or machines, fumes, or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves, or shields.



Physical Demands

The work requires some physical exertion, such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.



As a valued member of the U-Haul team, you can expect a competitive salary of approximately $35,000 - $45,000 per year, depending on location and experience. Additionally, you will enjoy a range of benefits, including paid holidays, vacation, and sick days, career stability, gym reimbursement program, opportunities for advancement, valuable on-the-job training, complete benefit plan, RRSP payroll deduction plan, deferred profit-sharing plan, You Matter Program (EAP), Mindset App Program, Wellness Programs, and discounts on Apple products, Dell computers, hotels, and more.



U-Haul Holding Company and its family of companies, including U-Haul International, Inc., are equal opportunity employers. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law.



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