Software Support Professional

2 weeks ago


Victoria, British Columbia, Canada Plexxis Software Full time

Plexxis Software is seeking a skilled Support Specialist to join our team in Langford/Victoria. As a key member of our customer-facing team, you will be responsible for resolving technical issues and providing exceptional support to our clients.

Key Responsibilities:

  • Provide timely and effective technical support to clients via phone, email, and in-person
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain a deep understanding of our software and its applications

Requirements:

  • 2+ years of experience in a technical support role
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills

What We Offer:

  • A competitive salary range of $61,500.00 - $102,245.00
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development


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