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Sales Team Member
2 months ago
We are seeking a skilled Sales Associate to join our team at The Home Depot Canada.
About the Job:
The Sales Associate will be responsible for providing exceptional customer service, driving sales growth, and building skills and knowledge within the store.
Key Responsibilities:
- Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
- Work in cooperation with supervisors and other sales associates in various departments, including Lumber, Building Materials, Paint, Hardware, Electrical, Plumbing, Seasonal, and Tool Rental.
- Ensure customer satisfaction by following Home Depot's GET Model of customer service, including Greeting, Engaging, and Thanking the customer.
- Actively seek customers throughout the store and escort them to appropriate merchandise, regardless of department.
- Promote services offered, such as Special Services, Tool Rental, Pro Desk, Pro Services, etc., and how to recommend them.
- Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need.
- Educate customers about the whole project.
- Execute daily stock maintenance, including signing, displaying, and cleaning products.
Requirements:
- Maintain knowledge of all products in department and adjacent departments.
- Proactively seek knowledge on all products and services.
- Follow safety policies and procedures, Loss Prevention policies and procedures.
- Communicate effectively.
- Focus on customer satisfaction.
- Possess strong interpersonal skills.
Working Conditions:
The Sales Associate will work in a warehouse environment that can be dusty and noisy. They may be required to work a flexible schedule, including evenings and weekends.
Salary:
$45,000 - $55,000 per year, depending on experience.