Dedicated Customer Experience Specialist
2 weeks ago
About Us
At CT Bank, we strive to provide exceptional customer service to Canadians from coast-to-coast.
We are currently looking for individuals who are passionate about driving an exceptional customer experience and committed to going above and beyond to make that happen.
Our team is dynamic and ever-evolving, with a strong focus on supporting individual well-being and personal needs. We empower our teams and individuals to make the right decisions for them, and we expect that to look different for everyone.
This role is open to applicants residing in Ontario.
What You'll Do:
- Respond to a wide range of telephone inquiries from Canadian Tire Bank card members while driving an exceptional customer experience.
- Offer products and services to our customers solidifying their relationship with us, driving sales and business goals.
Key Responsibilities:
- Conduct primarily outbound calls to our customers offering guidance and assistance to satisfy delinquency of accounts.
- Review individual credit card transactions identified to be at risk for fraud losses and initiate appropriate actions to mitigate losses to the organization, ensuring customer account(s) and personal information are managed in a professional and confidential manner.
Salary: $45,000 - $60,000 per year
Why Choose Us:
- Award-winning team with a commitment to customer satisfaction.
- Hybrid work arrangement allowing flexibility between working on-site and remotely.
-
Dedicated Member Experience Specialist
2 weeks ago
Toronto, Ontario, Canada DUCA Financial Services Credit Union Ltd. Full timeRole OverviewDUCA Financial Services Credit Union Ltd. is seeking a skilled Senior Member Service Representative to join our team in Toronto, Ontario. This full-time position offers a competitive salary and opportunities for growth.About the RoleThe Senior Member Service Representative will provide exceptional customer service to DUCA Members, handling...
-
Dedicated Customer Experience Professional
2 weeks ago
Toronto, Ontario, Canada Scotiabank Full timeAbout the RoleAs a Senior Customer Experience Associate at Scotiabank, you will be the face of our branches, embodying the bank's commitment to customer satisfaction. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service.
-
Dedicated Support Specialist
2 weeks ago
Toronto, Ontario, Canada Halal Compass Pro Inc Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Dedicated Support Specialist to join our team at Halal Compass Pro Inc. In this role, you will provide exceptional administrative support to ensure the smooth operation of our business.
-
Customer Experience Specialist
6 days ago
Toronto, Ontario, Canada Holt Renfrew Full timeHolt Renfrew is a leading luxury retailer offering an inspiring, fashion-driven environment with opportunities to learn and grow.Our Sales Associate role comes with a competitive total compensation package, including a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.Job...
-
Dedicated Child Care Specialist
2 weeks ago
Toronto, Ontario, Canada Macatbag Family Full timeJoin the Macatbag Family as a Dedicated Child Care Specialist in an exciting opportunity to make a real difference in the lives of children. With a competitive salary of $40,000-$50,000 per year, this role offers a chance to advance your career while providing top-notch care to our little ones.About the RoleWe are seeking a highly skilled and experienced...
-
Customer Experience Specialist
1 week ago
Toronto, Ontario, Canada Torrid Full timeJob SummaryWe are seeking a Customer Experience Specialist to join our team at Torrid. As a key member of our sales floor, you will provide an exceptional shopping experience for every customer, ensuring they feel comfortable, cared for, and confident in their purchasing decisions.About the RoleThe ideal candidate will possess excellent communication skills,...
-
Customer Experience Specialist
2 weeks ago
Toronto, Ontario, Canada OMERS Full timeWe're seeking a highly skilled Customer Experience Specialist to join our Member Experience Team at OMERS. As a key member of our team, you'll be responsible for providing exceptional service to our members, employers, and pensioners.With a strong focus on technical expertise and customer satisfaction, this role requires excellent communication and...
-
Customer Experience Specialist
2 months ago
Toronto, Ontario, Canada beBee Professionals Full time $35,000 - $50,000Customer Service RepresentativeWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Toronto, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about products and...
-
Customer Experience Specialist
3 weeks ago
Toronto, Ontario, Canada Scotiabank Full timeAbout the RoleAs a key member of our Canadian Banking Branch network, this Customer Experience Specialist role is designed to provide exceptional service throughout the customer's journey.The ideal candidate will be people-centric and able to connect with customers in a relatable way. Key responsibilities include:Taking a proactive approach to discovering...
-
Ambitious Customer Experience Specialist
2 weeks ago
Toronto, Ontario, Canada CNTower Full timeJob SummaryWe are seeking an Ambitious Customer Experience Specialist to join our team at the CN Tower in Toronto, ON. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.
-
Customer Experience Specialist
3 weeks ago
Toronto, Ontario, Canada Rogers Communications Full timeAbout the RoleWe are seeking an outgoing and approachable individual who understands how our products and services fit into everyday life. As a Sales Associate, you will deliver a seamless experience, value expertise, dedication, and commitment to doing what's right for our customers' needs, every time.Key ResponsibilitiesEnhance the retail experience in our...
-
Customer Onboarding Experience Specialist
2 weeks ago
Toronto, Ontario, Canada AutoTrader Full timeWe are seeking a highly skilled Customer Onboarding Experience Specialist to join our team at AutoTrader. This is an exciting opportunity for a customer-focused professional to take ownership of the onboarding process, ensuring a seamless experience for our clients.Job Summary:The ideal candidate will have a minimum of 2-3 years of customer support...
-
Customer Service Experience Specialist
2 weeks ago
Toronto, Ontario, Canada saint-gobain Full timeOverviewWe are seeking a highly skilled Customer Service Experience Specialist to join our Ottawa branch. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and ensuring the success of our business.Job DescriptionThis is an exciting opportunity for a professional with excellent communication skills and a...
-
Customer Experience Enhancement Specialist
2 weeks ago
Toronto, Ontario, Canada Snapcommerce Full timeAbout the RoleWe are seeking a highly motivated Customer Experience Enhancement Specialist to join our growing Operations team. The selected individual will play a pivotal role in enhancing customer satisfaction by improving processes, resolving escalated customer issues, leveraging advanced technology tools, and conducting comprehensive analyses to assess...
-
Customer Experience Associate Specialist
3 weeks ago
Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full timeAt The Toronto-Dominion Bank (Canada), we're committed to delivering legendary customer experiences. As a Customer Experience Associate, you'll play a vital role in helping us achieve this goal.Job SummaryWe're seeking an experienced and skilled professional to join our team as a Customer Experience Associate. In this role, you'll be responsible for...
-
Customer Experience Solutions Specialist
3 weeks ago
Toronto, Ontario, Canada ServiceTitan Full timeAbout ServiceTitan: We're reshaping the experience for both businesses and consumers in the trillion-dollar home services industry.We use the term 'Customer Solutions' because we believe 'support' and 'service' are only a piece of what our customers really want: Solutions to their home service needs.We're looking to hire Customer Solutions Specialists who...
-
Multilingual Customer Experience Specialist
3 weeks ago
Toronto, Ontario, Canada AppleOne Full timeJob SummaryWe are seeking a skilled Multilingual Customer Experience Specialist to join our team at AppleOne. This hybrid position offers a unique blend of customer service and support, with opportunities for growth and development.About the RoleThis is a full-time opportunity that requires strong communication and problem-solving skills, as well as fluency...
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada Zedd Customer Solutions Full timeAbout the RoleLocated in the Scarborough area, this position involves making and/or receiving telephone calls on behalf of our clients. As a bilingual representative for Zedd Customer Solutions, you will perform according to established quality assurance standards and within guidelines set forth by the company and the client.Key ResponsibilitiesContact new...
-
Senior Customer Experience Specialist
2 weeks ago
Toronto, Ontario, Canada Jukebox Full timeWe are looking for an experienced Senior Customer Experience Specialist to join our team in Toronto's Liberty Village. This role requires a skilled communicator and problem solver with vast knowledge of the print industry.About JukeboxJukebox is a global online printing company that serves customers who value high-quality printing and exceptional customer...
-
Business Development Specialist
1 month ago
Toronto, Ontario, Canada beBee Professionals Full timebeBee Professionals is looking for a Business Development Specialist - Customer Experience to help us deliver exceptional customer experiences. The successful candidate will have a Bachelor's degree in Business Administration or a related field, as well as a minimum of two years of customer service experience. They will be responsible for responding to...