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Administrative Assistant

2 months ago

Oakville, Ontario, Canada CB Canada Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team in the pharmaceutical industry. As a Co-Pay Assistant and Administrative Coordinator, you will play a critical role in supporting our patient support services program.

Key Responsibilities
  • Perform general administrative tasks, including mail handling, typing, and maintenance of filing systems.
  • Process copayment requests for patients, pharmacies, and/or physicians for programs offering copay assistance or concierge payments.
  • Liaise with program managers to ensure copayment KPIs are met.
  • Collaborate with ISI Accounting to ensure proper payment timeframes and accurate payments.
  • Establish and maintain office files, make appointments, and arrange meeting rooms as required.
  • Compile information from various sources and utilize it for generating reports.
  • Audit and maintain various reports specific to your business location, checking for errors, inconsistencies, or discrepancies, and making corrections as needed.
  • Update and maintain pertinent business information via computer or department files.
  • Assist with various scheduled and unscheduled projects occurring in the department.
  • Draft and type correspondence and/or presentations to be sent to internal and external contacts.
  • Manage multiple projects for various departments within a business segment or across multiple business segments.
  • Interact frequently with inter-departmental associates and management to resolve workload issues.
  • Maintain and promote positive and professional working relationships with associates and management.
  • Comply with all appropriate policies, procedures, safety rules, and regulations.
  • Report all Adverse Events to the assigned units/departments.
Requirements
  • Post-secondary education in a related field.
  • 3-5 years' experience in an administrative role in a pharmaceutical setting.
  • In-depth knowledge of the Microsoft Office Suite of applications.
  • Proven accuracy when processing large amounts of data.
  • Strong communication and interpersonal skills.
  • Ability to work independently and in a team environment.
  • Adaptability to change and to learn new skills as required.
  • Bilingual, French/English preferred.
What We Offer

We offer competitive total rewards compensation, including comprehensive benefit programs designed to meet the various needs across our associate population. Our commitment to our associates includes benefit programs that are diverse and designed to support their well-being.

Work Schedule

This is a full-time position.