Customer Experience Manager

6 days ago


Campbell River, British Columbia, Canada Savers Full time

About Us

Savers is one of the largest for-profit thrift operators in the United States, Canada, and Australia, championing reuse and inspiring a second-hand culture. Our mission is to provide unique, pre-owned items to our customers while supporting local nonprofit organizations.

We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofits. By purchasing these items directly from our partners, we redirect billions of pounds of waste away from landfills and onto store racks and shelves for reuse.

With over 300 stores and 22,000 team members, we're proud to be part of the Savers family. Learn more about our impact and the #ThriftProud movement at our website.

Job Overview

As an Associate Manager at Savers, you'll play a key role in the success of your store. You'll make important decisions that directly impact business results and develop your team members to achieve their career goals.

You may have opportunities to work in various supervisory roles, including Front End Supervisor, Production Supervisor, or Community Donation Supervisor.

What We Offer

  • A purpose-driven company with a business model that benefits the planet and local communities.
  • Investment in your career growth and development.
  • A comprehensive onboarding and training program, including in-house expertise and external partnerships.
  • Comprehensive extended health care plans for full-time team members.
  • Company-paid life and AD&D insurance.
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision.
  • Paid time off for leisure or other hobbies.
  • A range of mental health services to support daily life.

Salary Range: $55,000 - $70,000 per year, depending on location and experience.



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