Store Manager for Excellence in Customer Experience
1 week ago
Store Manager Job Summary
We are seeking an experienced Store Manager to lead our team at Designer Brands.
About the Role
As a Store Manager, you will be responsible for maximizing store business results by consistently creating exceptional customer experiences.
Key Responsibilities
- Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional customer experiences.
- Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
- Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
- Recruit, manage, develop, and train top talent who have a love of shoes.
- Achieves company objectives and enhance The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility.
- Develops and implements agile business plans to achieve results.
- Fosters teamwork, collaboration and change advocacy within the store and district.
- Maintain effective, open lines of communication with Senior Operational Managers.
Requirements
- Educational background: relevant post-secondary education
- Minimum 4 years of experience in progressive retail supervisory role
- Proven success in the achievement of sales and profitability targets in large volume top doors
- Positive and energetic team player with a strong leadership capability
- Proven ability to motivate others
- Proficiency in computer use, including email, MS Word or other word processing program and Excel or other spreadsheet programs.
- Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience
- Ability to work, days, closing shifts and weekends
- Mobile within a geographic area
Why Work at Designer Brands?
- a 30% discount off at our stores on regular priced merchandise.
- A competitive benefits package (Full Time Associates Only)
- Paid Time Off (Personal Days & Vacation - Full Time Associates Only)
- Flexible scheduling
- Additional benefits include monthly bonus potential, opportunities
- 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
- Unlimited opportunity for growth and training and development programs
- Open Door Policy and MUCH MORE
Compensation
$47,880 to $53,200 per year.
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