Travel Operations Manager

3 weeks ago


Burnaby, British Columbia, Canada Jensen Travel Full time
Job Title: Travel Clerk Supervisor

We are seeking a highly organized and detail-oriented Travel Clerk Supervisor to join our team at Jensen Travel. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised.

Work Setting

Our travel agency is a dynamic and fast-paced environment where you will have the opportunity to work with a diverse range of clients and colleagues. As a Travel Clerk Supervisor, you will be responsible for maintaining the smooth operation of our agency, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
Supervision

You will be responsible for supervising a team of 3-4 people, providing guidance and support to ensure that they are able to perform their duties effectively.

Work Conditions and Physical Capabilities

This role requires a high level of attention to detail and the ability to work in a fast-paced environment. You will be required to sit for long periods of time and use a computer.

Personal Suitability

We are looking for a candidate who is accurate, client-focused, dependable, efficient, and has excellent written communication skills. You will be part of a team that values teamwork and collaboration.

Benefits

We offer a comprehensive benefits package, including dental and health care plans, paid time off, and support for persons with disabilities. We are committed to creating a welcoming work environment for all employees.



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    {"h2": "Job Title: Travel Clerk Supervisor", "ul": [{"li": "Work Term: Permanent"}, {"li": "Work Language: English"}, {"li": "Hours: 35 to 40 hours per week"}, {"li": "Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years"}, {"li": "Experience: 1 year to less than 2 years"}, {"h2": "Work Setting"},...


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