Travel Operations Manager

1 month ago

Burnaby, British Columbia, Canada Jensen Travel Full time
Job Title: Travel Clerk Supervisor

We are seeking a highly organized and detail-oriented Travel Clerk Supervisor to join our team at Jensen Travel. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised.

Key Responsibilities:
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
Requirements:
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • 1 year to less than 2 years of experience in this field of employment
  • Excellent written communication skills
  • Organized and efficient interpersonal skills
  • Team player with a client focus
Benefits:
  • Dental plan
  • Health care plan
  • Paid time off (volunteering or personal days)
Support for Diversity and Inclusion:
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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