Travel Operations Supervisor

2 weeks ago


Burnaby, British Columbia, Canada Jensen Travel Full time

Job Title: Travel Operations Supervisor

Job Summary: Jensen Travel is seeking a highly organized and detail-oriented Travel Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised.

Key Responsibilities:

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies

Work Environment: Jensen Travel is a dynamic and fast-paced travel agency that values teamwork and customer satisfaction. As a Travel Operations Supervisor, you will work in a team-oriented environment with a focus on delivering exceptional customer service.

Requirements:

  • 1-2 years of experience in a supervisory role
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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