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Relationship Business Manager

1 week ago

Vancouver, British Columbia, Canada Tidalis Full time
Responsibilities and Requirements

We are seeking a skilled and results-driven individual to join our team as a Customer Success Manager. This role involves being the primary contact for key clients and helping them optimize Tidalis products to meet business goals. You will build strong relationships and provide valuable insights to improve customer satisfaction and drive innovation.

Your key responsibilities will include building and sustaining business relationships with customers to ensure long-term success through delivering value via our solutions. You will act as the main point of contact and establish a trusted advisor relationship with key customer stakeholders. You will work closely with customers to achieve their goals and deliver significant ROI on their investment in Tidalis solutions.

The ideal candidate will possess strong interpersonal and communication skills, with a focus on building customer relationships. A solid business and technical aptitude, along with the ability to understand complex processes and customer needs, is essential. Proactive problem-solving and the ability to work effectively in a fast-paced environment are also required.