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Healthcare Support Specialist

2 months ago


Kelowna, British Columbia, Canada PHSA Full time

Job Summary

We are seeking a highly organized and detail-oriented Unit Clerk to join our team at BC Cancer in Kelowna. As a Unit Clerk, you will play a critical role in providing administrative support to our healthcare team, ensuring the smooth operation of our Ambulatory Care Unit.

Key Responsibilities

  • Transcribe and process clinician orders, completing and forwarding requisitions for tests or services, and scheduling appointments using our electronic health record system.
  • Organize diagnostic and therapeutic services for patients, coordinating interrelated appointments and preparing related instructions for patients.
  • Gather patient information for medical appointments, facilitating efficient patient flow and preparing documents for the clinical team.
  • Perform receptionist duties, including greeting and registering patients, answering the telephone, and responding to inquiries.
  • Participate in the onboarding and orientation of staff, demonstrating work procedures and answering related queries.

Requirements

  • Grade 12, medical terminology, and graduation from a recognized Nursing Unit Clerk Program, plus one year's recent, related experience, or an equivalent combination of education, training, and experience.
  • Ability to communicate effectively verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to keyboard 40 wpm.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Ability to utilize a variety of computer software applications.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada.
  • Knowledge of social, economic, political, and historical realities impacting Indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional development and growth.
  • A comprehensive benefits package.
  • A remote work-friendly employer, welcoming flexible work options.
  • Perks including access to fitness classes and discounts to 350 BC-wide recreational programs.

Location

399 Royal Avenue, Kelowna, BC V1Y 5L3

PHSA Values

We value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive of all employees. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background, and experience, and value a safe, inclusive, and welcoming environment.