Technical Sales Specialist

1 month ago

Sudbury, Ontario, Canada Millennium 1 Solutions Full time
About the Role

We are seeking a highly motivated and results-driven Technical Sales Specialist to join our team. As a Technical Sales Specialist, you will play a critical role in supporting our clients' suite of products and services, providing tailored solutions to meet their needs.

Key Responsibilities
  • Connect with customers across the country to understand their needs and provide customized solutions.
  • Conduct outbound calls for customer retention, sales, and services, promoting and recommending the latest products and services.
  • Manage call flows, provide first call resolution, and satisfy customer expectations.
  • Strive to understand the customer's situation and recognize their needs while providing solutions.
  • Create a need by educating customers on products and services and execute business strategy that meets or exceeds financial objectives.
  • Meet key performance indicators and follow up with customers to ensure satisfaction and expand sales opportunities.
Requirements
  • Experience in customer care, retention, inbound sales, or outbound sales is an asset.
  • A flexible schedule, including evenings and weekends.
  • An ability to build rapport with customers and navigate multiple computer systems.
  • An ability to work in a target-driven environment and maintain confidentiality.
What We Offer
  • Attractive monthly compensation plans with no minimum sales threshold.
  • Incremental monthly incentive programs for sales performance delivery.
  • EPP (Employee Purchase Plan) with material monthly discount post 6 months employment.
  • Unlimited and generous employee referral bonuses available.
About Us

At Millennium 1 Solutions, we are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

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