Culinary Director
1 week ago
About the Role
We are seeking a highly skilled Culinary Director to oversee the daily kitchen operations of our newest brand: Factor, a healthy, ready-to-heat meal delivery service. Reporting to the Associate Director, Production, this role will support Research and Development to scale all recipes from the test kitchen to production, ensure that all food prepared meets the highest quality standards and with incredible consistency, and lead a team of sous chefs and cooks to fulfill weekly customer orders.
Key Responsibilities
- Work closely with the recipe development team to ensure that our recipes scale from the test kitchen, to large batch production
- Plan our weekly production schedule to prep, cook, and plate meals in line with our customer order forecast
- Ensure all meals are prepared with outstanding consistency and quality, and are delivered on time and in full to our downstream operations teams
- Define, document, and continuously improve all processes in the kitchen, collaborating closely with other departments to execute facility-wide initiatives
- Hire, train, coach, and develop our kitchen operations team, ensuring we have clear succession plans across different roles
- Carefully manage our relationships with any co-manufacturers, ensuring a high level of collaboration with their culinary staff and leadership
- Build and continuously steer a strong culture within the kitchen operations team that balances employee safety, employee engagement, and accountability for high performance
- Set targets against key metrics (quality, cost, efficiency, employee engagement), support your team in delivering against them, and report regularly on progress to your peers and the leadership team
- Work closely with your peers in procurement, nutrition, and culinary to make on-the-fly adjustments to any recipes due to supply chain or production issues
- Maintain security and upkeep of kitchen, including equipment, food, and inventory; maintain standards for food storage, rotation, quality, and appearance
- Ensure the kitchen operates alongside provincial and federal health and safety codes
- Work in compliance with Occupational Health and Safety acts and regulations.
- Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
- Other duties as assigned
Requirements
- 5+ years' experience in commissary kitchen and high-volume food preparation
- Ability to train and develop a large group of employees and manage an active kitchen, with an emphasis on employee culture and engagement
- Outstanding communication skills; you adjust your communication style to different audiences, relay information effectively, speak to employees with tact and diplomacy, and have a high EQ
- A process-driven approach to running a kitchen; you track inputs and outputs diligently and rely on data to measure performance and dictate priorities
- A problem solver's mentality; you see problems as opportunities and see the benefit of doing things differently
- No/low ego; you take direction and feedback well, and are focused on getting to the best possible outcome
- Computer literate; you are fluent in Microsoft Office and Google Suite applications (spreadsheets, slides, etc)
- Comfortable with being exposed to hot, cool and/or cold environments (0-30oC)
- Chef de Cuisine Certification (CCC) preferred
What We Offer
- Competitive salary and health benefits
- 75% discount on HelloFresh or Chefs Plate weekly box subscription
- High impact work to help feed thousands of families in Canada
- Opportunity to learn and grow
- Work with a hard-working and supportive team
Working Conditions
As a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.
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