Administrative Support Specialist

4 weeks ago

Edmonton, Alberta, Canada Fantasyland Hotel Full time

Administrative Support Specialist

The Administrative Support Specialist is responsible for providing exceptional administrative support to the General Manager of Fantasyland Hotel.

Key Responsibilities:

  • Coordinate meetings, appointments, and schedules for the General Manager, taking accurate minutes and responding to hotel-related inquiries.
  • Prepare, coordinate, and record various hotel correspondence and documentation, ensuring timely completion and adherence to departmental standards.
  • Prioritize workloads, screen and forward emails and phone calls, and conduct research as needed.
  • Perform administrative tasks, including photocopying, faxing, scanning, and maintaining confidential records and files.
  • Schedule and plan staff events, such as holiday parties and employee appreciation events.
  • Monitor reviews and donation requests, responding accordingly.
  • Liaise with other departments in West Edmonton Mall and West Edmonton Mall Inn on a regular basis.
  • Other responsibilities as required.

Desired Qualifications:

  • One to three years of experience in an administrative hotel support role.
  • Completion of a related post-secondary diploma in office administration, business administration, or hospitality.
  • Professional attitude and demeanor, with excellent client relations skills and the ability to establish strong working relationships.
  • Strong organizational and time-management skills, with the ability to work in a fast-paced environment.
  • Excellent typing and computer skills, including a strong working knowledge of MS Office programs Word, Excel, PowerPoint, and Outlook.

Terms of Employment:

  • This is a full-time position, Monday through Friday, 8:30am – 5pm.
  • This position qualifies for our 4-day workweek program.
  • This is a salaried position, dependent on experience and qualifications.
  • Must be able to pass a basic security clearance.

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