Sales and Service Coordinator

3 weeks ago

Caledon, Ontario, Canada EnerSys Full time
Job Purpose

Coordinate and execute administrative and supportive account, sales and service activities. Handle questions, complaints, and requests from customers, within company policies and procedures, in order to support the unit in realizing commercial objectives and contribute to customer satisfaction.

Key Responsibilities
  • Enter sales orders policy and warranty in a timely and accurate manner, accurately code and review to eliminate product returns
  • Assist with pricing service work orders and quoting repairs
  • Compose and type routine correspondence, organize and maintain file systems, file correspondence and other records.
  • Service Reporting- Log all service calls in service program in a timely manner
  • Service invoicing
  • Administer PMA programs/reports
  • Maintain a safe, orderly and clean working environment.
  • Check all orders for accuracy prior to entering, to eliminate product returns
  • Track sales orders to ensure they are scheduled and shipped as requested
  • Work with Service and Sales team to assist in customer relations and communicate all problems
  • Receive and dispatch service calls and follow up on any calls
  • Coordinate service parts pickup for service tech and customers
  • Process material returns and monetary credits, warranty and Sales policy orders, and scrap credits
  • Assist with overnight bookings/transportation for out of town Service techs
  • Service Inventory control, and stock reordering
  • Occasionally prepare shipping documents
  • All other duties as assigned.
Requirements
  • High school diploma or GED
  • 2-5 year's industry-related experience; or equivalent combination of technical education an industry experience. Customer Service skills and/or experience commensurate with position responsibilities
  • Able to read and interpret documents such as safety rules, operating instructions and procedure manuals
  • Able to write routine reports and correspondence
  • Able to speak effectively before groups and on the telephone
  • Bilingual- English/French preferred
  • Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc.
  • Able to apply common sense understanding to carry out instructions furnished in written or oral form.
  • Ability to define problems, establish facts, and draw valid conclusions which lead to proper customer solutions
  • Must be proficient in the use of PC based Windows Applications such as Microsoft Word, Excel, Outlook, Access and Power Point
  • Training available for order entry processing and inventory control through the BaaN system
Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. EEO/Minority/Female/Vets/Disabled

  • Sales and Service Coordinator

    4 weeks ago

    Caledon, Ontario, Canada EnerSys Full time

    About EnerSysEnerSys is a leading industrial technology company that provides mission-critical stored energy solutions to the global community. Our products and services help customers achieve energy efficiency, reliability, and sustainability in their operations.Job PurposeThe Sales and Service Coordinator will play a key role in supporting the EnerSys...

  • Sales and Service Coordinator

    4 weeks ago

    Caledon, Ontario, Canada EnerSys Full time

    About EnerSysEnerSys is a leading industrial technology company that provides mission-critical stored energy solutions to the global community. Our products and services help customers achieve energy efficiency, reliability, and sustainability in their operations.Job PurposeThe Sales and Service Coordinator will play a key role in supporting the EnerSys...

  • Sales and Service Coordinator

    4 weeks ago

    Caledon, Ontario, Canada EnerSys Full time

    About EnerSysEnerSys is a leading industrial technology company that provides mission-critical stored energy solutions to the global community. Our products and services help customers achieve energy efficiency, reliability, and sustainability in their operations.Job PurposeWe are seeking a highly organized and detail-oriented Sales and Service Coordinator...

  • Sales and Service Coordinator

    4 weeks ago

    Caledon, Ontario, Canada EnerSys Full time

    About EnerSysEnerSys is a leading industrial technology company that provides mission-critical stored energy solutions to the global community. Our products and services help customers achieve energy efficiency, reliability, and sustainability in their operations.Job PurposeWe are seeking a highly organized and detail-oriented Sales and Service Coordinator...

  • Sales and Service Coordinator

    1 month ago

    Caledon, Ontario, Canada EnerSys Full time

    About EnerSysEnerSys is a leading industrial technology company that provides mission-critical stored energy solutions to customers worldwide. Our products and services help customers improve energy efficiency, reliability, and sustainability.Job SummaryWe are seeking a highly organized and detail-oriented Sales and Service Coordinator to join our team. In...

  • Sales and Service Coordinator

    1 month ago

    Caledon, Ontario, Canada EnerSys Full time

    About EnerSysEnerSys is a leading industrial technology company that provides mission-critical stored energy solutions to customers worldwide. Our products and services help customers improve energy efficiency, reliability, and sustainability.Job SummaryWe are seeking a highly organized and detail-oriented Sales and Service Coordinator to join our team. In...

  • Sales and Service Coordinator

    1 month ago

    Caledon, Ontario, Canada EnerSys Full time

    About EnerSysEnerSys is a leading industrial technology company that provides mission-critical stored energy solutions to customers worldwide. Our products and services help customers improve energy efficiency, reliability, and sustainability.Job SummaryWe are seeking a highly organized and detail-oriented Sales and Service Coordinator to join our team. In...

  • Sales and Service Coordinator

    1 month ago

    Caledon, Ontario, Canada EnerSys Full time

    About EnerSysEnerSys is a leading industrial technology company that provides mission-critical stored energy solutions to customers worldwide. Our products and services help customers improve energy efficiency, reliability, and sustainability.Job SummaryWe are seeking a highly organized and detail-oriented Sales and Service Coordinator to join our team. In...

  • Administrative Coordinator

    3 weeks ago

    Caledon, Ontario, Canada EAGLE SHUNT SERVICE LTD. Full time

    Job Title: Administrative CoordinatorWe are seeking an experienced Administrative Coordinator to join our team at Eagle Shunt Service Ltd. The successful candidate will be responsible for implementing new administrative procedures, reviewing and evaluating existing procedures, and delegating work to office support staff.Key Responsibilities:Implement new...

  • Administrative Coordinator

    3 weeks ago

    Caledon, Ontario, Canada EAGLE SHUNT SERVICE LTD. Full time

    Job Title: Administrative CoordinatorJob Summary: We are seeking an experienced Administrative Coordinator to join our team at EAGLE SHUNT SERVICE LTD. The successful candidate will be responsible for implementing new administrative procedures, reviewing and evaluating existing procedures, and delegating work to office support staff.Key...

  • Administrative Coordinator

    2 weeks ago

    Caledon, Ontario, Canada EAGLE SHUNT SERVICE LTD. Full time

    We are seeking an Administrative Coordinator to join our team at EAGLE SHUNT SERVICE LTD. The successful candidate will be responsible for implementing new administrative procedures, reviewing and evaluating existing ones, and delegating work to office support staff.Key ResponsibilitiesImplement new administrative procedures to improve efficiency and...

  • Administrative Coordinator

    3 weeks ago

    Caledon, Ontario, Canada EAGLE SHUNT SERVICE LTD. Full time

    Job SummaryWe are seeking an experienced Administrative Coordinator to join our team at EAGLE SHUNT SERVICE LTD. The successful candidate will be responsible for implementing new administrative procedures, reviewing and evaluating existing procedures, and delegating work to office support staff.Key ResponsibilitiesImplement new administrative procedures to...

  • Administrative Coordinator

    3 weeks ago

    Caledon, Ontario, Canada EAGLE SHUNT SERVICE LTD. Full time

    Job SummaryWe are seeking an experienced Administrative Coordinator to join our team at Eagle Shunt Service Ltd. The successful candidate will be responsible for implementing new administrative procedures, reviewing and evaluating existing procedures, and delegating work to office support staff.Key ResponsibilitiesImplement new administrative procedures and...

  • Administrative Coordinator

    3 weeks ago

    Caledon, Ontario, Canada EAGLE SHUNT SERVICE LTD. Full time

    Job Title: Office AdministratorWe are seeking a highly organized and detail-oriented Office Administrator to join our team at Eagle Shunt Service Ltd.Job Summary:The Office Administrator will be responsible for providing administrative support to our team, including implementing new administrative procedures, reviewing and evaluating existing procedures, and...

  • Administrative Coordinator

    4 weeks ago

    Caledon, Ontario, Canada EAGLE SHUNT SERVICE LTD. Full time

    Job Title: Office AdministratorWe are seeking a highly organized and detail-oriented Office Administrator to join our team at Eagle Shunt Service Ltd.Job Summary:The Office Administrator will be responsible for providing administrative support to our team, including implementing new administrative procedures, reviewing and evaluating existing procedures, and...

  • Administrative Coordinator

    6 days ago

    Caledon, Ontario, Canada EAGLE SHUNT SERVICE LTD. Full time

    Job SummaryEAGLE SHUNT SERVICE LTD. is seeking a skilled Administrative Coordinator to join our team. This role involves implementing new administrative procedures, reviewing and evaluating existing ones, and ensuring their effective implementation. The successful candidate will have excellent organizational and time management skills.Key...

  • Administrative Coordinator

    3 weeks ago

    Caledon, Ontario, Canada EAGLE SHUNT SERVICE LTD. Full time

    We are seeking an Administrative Coordinator to join our team at EAGLE SHUNT SERVICE LTD. This role will be responsible for implementing new administrative procedures, reviewing and evaluating existing ones, and delegating work to office support staff.Key ResponsibilitiesImplement new administrative procedures and review existing ones to ensure efficiency...

  • Administrative Coordinator

    4 weeks ago

    Caledon, Ontario, Canada EAGLE SHUNT SERVICE LTD. Full time

    Job Title: Office AdministratorWe are seeking a highly organized and detail-oriented Office Administrator to join our team at Eagle Shunt Service Ltd.Job Summary:The Office Administrator will be responsible for providing administrative support to our team, including implementing new administrative procedures, reviewing and evaluating existing procedures, and...

  • Administrative Coordinator

    4 weeks ago

    Caledon, Ontario, Canada EAGLE SHUNT SERVICE LTD. Full time

    Job Title: Office AdministratorWe are seeking a highly organized and detail-oriented Office Administrator to join our team at Eagle Shunt Service Ltd.Job Summary:The Office Administrator will be responsible for providing administrative support to our team, including implementing new administrative procedures, reviewing and evaluating existing procedures, and...

  • Administrative Coordinator

    1 month ago

    Caledon, Ontario, Canada EAGLE SHUNT SERVICE LTD. Full time

    Job Title: Office AdministratorWe are seeking a highly organized and detail-oriented Office Administrator to join our team at Eagle Shunt Service Ltd.Job Summary:The successful candidate will be responsible for providing administrative support to our team, including implementing new administrative procedures, reviewing and evaluating existing procedures, and...