Production Services Analyst Trading Desk Specialist
1 month ago
About the Role
Fidelity Investments is seeking a skilled Production Services Analyst to join our Trading Desk team. As a key member of our team, you will be responsible for delivering comprehensive technology support services to our traders and investment compliance users.
Key Responsibilities
- Provide application first-line support services for trading platforms used by investment management business users.
- Work on-call rotation and work in shifts (early morning, late evening and/or weekends).
- Develop a deep understanding of business processes and identify opportunities to offer an improved service to business users.
- Troubleshoot production issues and find root cause through analysis.
- Communicate effectively with business users throughout the incident.
- Perform routine operational tasks such as morning checks to confirm application readiness for business use.
- Support and operate a wide range of investment management business applications.
Requirements
- University degree preferably in Engineering or Computer Science or equivalent experience.
- 5-7 years' experience in developing or supporting IT applications.
- Financial domain (investment banking / wealth management) working experience.
- Formal ITIL/ISO 20000 qualification preferred.
Skills and Knowledge
- Well-versed with writing queries and stored procedures in Oracle.
- Unix platforms/shell scripting, C#/Java/J2EE application familiarity.
- Enterprise messaging products (preferably MQ Series).
- Experience with batch scheduling tools e.g. Control-M.
- Experience of FIX protocol and messages for electronic trading.
- Knowledge of cross-asset products (EQ & FI) preferred.
- Knowledge of trading process for various types of financial instruments.
- Knowledge of PowerBI.
About Fidelity Investments
Fidelity Investments is a privately owned company that has been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services, and we're constantly seeking to find new and better ways to help our clients.
As a member of our team, you'll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You'll have a wide range of opportunities to grow and develop your career in an inclusive environment where you'll feel valued and supported to be your best - both personally and expertly.
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Toronto, Ontario, Canada Fidelity Investments Full timeUnlock Your Potential with Fidelity InvestmentsFidelity Investments, a leading provider of financial services, is seeking an experienced Production Services Analyst Trading Desk Specialist to join our team.About the Role:This is a critical front-office facing role within our IS organization, delivering comprehensive technology support services to all traders...
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