Trading Desk Support Specialist
1 week ago
About the Role
fidelity Investments is seeking a skilled Trading Desk Support Specialist to join our team. In this role, you will provide comprehensive technology support services to all traders and investment compliance users.
Key Responsibilities
- Provide application first line support services for trading platforms used by investment management business users
- Work on-call rotation and work in shifts (early morning, late evening and/or weekends)
- Troubleshoot production issues and find root cause through analysis
- Communicate effectively with business users throughout the incident
- Perform routine operational tasks such as morning checks to confirm application readiness for business use etc.
Requirements
- University degree preferably in Engineering or Computer Science or equivalent experience
- 5-7 years' experience in developing or supporting IT applications
- Financial domain (investment banking / wealth management) working experience
- Experience working with and managing multi-cultural and geographically disparate teams
About Us
fidelity Investments is a privately owned company, and we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services.
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