Resident Services Coordinator
2 weeks ago
We are seeking a skilled Resident Services Coordinator to join our team at Red Oak Villa LP. This is a full-time, fixed-term contract position with a 12-month contract length.
Job Summary:
The Resident Services Coordinator will be responsible for providing a smooth and successful transition for our residents, ensuring they feel welcome and supported in their new community. This role will involve coordinating the move-in process, communicating with residents and their families, and providing exceptional customer service.
Key Responsibilities:
- Manage the move-in process, including coordinating with residents and their families, and ensuring all necessary paperwork is completed.
- Communicate with residents and their families to understand their needs and preferences.
- Provide exceptional customer service, ensuring residents feel welcome and supported in their new community.
- Work collaboratively with the marketing team to ensure a seamless transition for residents.
- Prepare and restock marketing materials, including brochures and welcome packets.
Requirements:
- Diploma from a recognized college in a related field, such as sales, business, commerce, or administration.
- Two years of experience in a similar administrative support role.
- Excellent written and verbal communication skills.
- Ability to work independently with minimal supervision.
- Ability to work weekends, evenings, and flexible hours as needed.
What We Offer:
- Competitive hourly rate: $20.00-$23.00 per hour.
- Discounted or free food.
- Paid time off.
How to Apply:
If you are a motivated and organized individual with a passion for providing exceptional customer service, please submit your application, including your resume and cover letter, to [insert contact information].
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