Service Coordinator

2 weeks ago


Sudbury, Ontario, Canada Cambrian Truck Centre Full time

We are seeking a skilled Service Coordinator to join our team at Cambrian Truck Centre. As a Service Coordinator, you will be responsible for addressing customer complaints and concerns, answering inquiries, and providing information to customers. You will also be responsible for arranging billing for services, refunds, and credits, as well as explaining the type and cost of services offered. Additionally, you will be responsible for maintaining records and statistics, obtaining and examining relevant information to assess client feedback, and performing general office duties.

Key Responsibilities:
  • Address customer complaints and concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services, refunds, and credits
  • Explain the type and cost of services offered
  • Maintain records and statistics
  • Obtain and examine relevant information to assess client feedback
  • Perform general office duties
Requirements:
  • Secondary (high) school graduation certificate
  • Private sector experience
  • Basic security clearance
  • Valid driver's licence
  • Own transportation
  • Own vehicle
Benefits:
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
  • Group insurance benefits
  • Life insurance
  • Pension plan
  • Registered Retirement Savings Plan (RRSP)
  • Deferred Profit Sharing Plan (DPSP)

This is a permanent position with a 40-hour workweek. The language of work is bilingual. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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