Restaurant Team Lead
1 week ago
We are seeking a highly skilled Shift Operations Manager to join our team at Roberto Pizza Romana. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant during peak hours.
Key Responsibilities- Establish and Implement Operational Procedures
Develop and maintain effective methods to meet work schedules, ensuring seamless service delivery to our customers.
Supervise and Coordinate StaffLead and motivate a team of food and beverage servers, providing guidance and support to ensure exceptional customer service and quality control standards are met.
Quality Control and Customer ServiceMonitor and maintain high standards of food quality, presentation, and service, addressing customer complaints and concerns in a professional and timely manner.
Inventory Management and Record KeepingAccurately maintain records of stock, repairs, sales, and wastage, ensuring accurate inventory management and minimizing losses.
Culinary Knowledge and ExpertiseHave in-depth knowledge of our culinary genres and menu offerings, ensuring that our customers receive an exceptional dining experience.
Team Supervision and EvaluationSupervise and evaluate the performance of your team, providing constructive feedback and coaching to improve their skills and productivity.
Working ConditionsThis is a permanent, full-time position, working 36 to 40 hours per week. You will be required to work a variety of shifts, including evenings, weekends, and holidays.
Benefits- Gratuities
- Free Parking
- Team Building Opportunities
- Variable or Compressed Work Week
This role requires bilingual proficiency in English and en-US language.
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