Technical Support Specialist with IT Solutions Expertise

2 weeks ago


Ottawa, Ontario, Canada Veryk Inc Full time

We are seeking a highly skilled Technical Support Analyst to join our team at Veryk Inc.

Job Description:

As a Technical Support Analyst, you will be responsible for providing technical assistance and support to users experiencing difficulties with computer systems.

You will consult user guides, technical manuals, and other documents to research and implement solutions to resolve issues efficiently.

A key aspect of this role is collecting, organizing, and maintaining a problems and solutions log for use by other technical support analysts.

Additionally, you will provide business systems, network, and Internet support to users in response to identified difficulties.

Requirements:
  • Bachelor's degree
  • 2 years to less than 3 years of experience

We offer a competitive salary of approximately $60,000 per year, commensurate with experience.

Benefits:

We provide a range of benefits to support your well-being and career growth, including:

  • 30-40 hours of work per month
  • English as the primary language of communication


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