Patient Services Representative

2 weeks ago


Toronto, Ontario, Canada FYidoctors Full time

We are seeking a highly skilled and customer-focused Patient Services Representative to join our team at FYidoctors. As a key member of our team, you will be responsible for delivering exceptional patient care and ensuring a positive experience for our valued patients.

Key Responsibilities:

  • Warmly greet patients and check them in and out of the office
  • Communicate with patients in person, by phone, and via email
  • Administer pre-testing services and manage appointment bookings
  • Uphold excellent customer service standards using your charisma and problem-solving skills

Requirements:

  • Customer-facing experience, preferably in a retail environment
  • Confidence working in a fast-paced environment
  • Proficiency in MS Office Suite and ability to learn new technology quickly
  • A professional, approachable manner and a love of meeting and interacting with people

About FYidoctors:

We are a dynamic and growing company that values our people and strives to maintain a positive and supportive work environment. We offer a comprehensive benefits package and opportunities for growth and development.



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