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Restaurant Operations Manager

2 months ago

Timmins, Ontario, Canada FMI Atlantic Inc. Full time
Restaurant Manager Job Description

FMI Atlantic Inc. is seeking a highly skilled Restaurant Manager to lead our team in delivering exceptional customer experiences. As a key member of our management team, you will be responsible for overseeing daily operations, ensuring high standards of quality and service, and driving business growth.

Key Responsibilities:
  • Leadership and Management: Supervise a team of 16-20 staff members, providing guidance, coaching, and support to ensure excellent performance and employee satisfaction.
  • Customer Service: Foster a culture of exceptional customer service, addressing complaints and concerns in a professional and timely manner.
  • Operations and Logistics: Plan, organize, direct, control, and evaluate daily operations, ensuring efficient use of resources and minimizing waste.
  • Marketing and Promotion: Participate in marketing plans and implementation, contributing to the development of innovative strategies to drive sales and growth.
  • Health and Safety: Ensure compliance with health and safety regulations, maintaining a safe and healthy work environment for all staff and customers.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 year to less than 2 years of experience in a similar role or equivalent experience.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and physical stamina to perform tasks requiring standing, walking, and lifting.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package, including a dental plan and health care plan.
  • Support for Newcomers and Refugees: We welcome and support newcomers and refugees, providing opportunities for foreign credential recognition and on-the-job training.
  • Support for Indigenous People and Visible Minorities: We are committed to creating a welcoming work environment, providing cultural competency training and hiring policies that promote diversity and inclusion.