Sports & Entertainment Executive - Toronto

4 weeks ago

Old Toronto, Canada MLSE Full time

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an exceptional workplace that fosters innovation and growth. As a leader in the sports and entertainment industry, we deliver top-quality experiences for our fans and employees.

About Us

We own and operate various venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Our events range from live music and entertainment shows to NHL, NBA, MLS, and CFL games. We also have restaurants and clubs throughout our venues, offering culinary experiences for our guests.

Job Overview

The General Manager of RS will lead the Food and Beverage department in delivering an exceptional customer experience. This role requires strategic leadership, mentorship, and operational expertise to maintain high-quality service standards and drive sales.

Key Responsibilities
  • Lead all areas of business operation, including external contractors, programming, guest services, security, purchasing, catering, and restaurant management.
  • Develop and implement business plans and strategies, preparing and monitoring operating and capital budgets to meet departmental objectives.
  • Collaborate with MLSE's Finance, IT, Human Resources, and Culinary departments to ensure seamless operations and achieve key performance indicators.
  • Implement effective sales tracking, inventory, and accounting systems to optimize profitability.
  • Build and leverage client relationships and business partnerships to drive revenue growth.
Requirements
  • 2+ years of experience as a Regional Manager or 5 years as a General Manager in a high-volume restaurant, bar environment, or food and beverage operation.
  • Ongoing awareness and responsiveness to providing outstanding service to guests.
  • Confident user of MS Office, inventory, and POS programs.
  • Experience with operational budget management and cost control measures.
  • Talent for negotiating contracts and handling resources to accomplish organizational objectives.
  • Outstanding interpersonal, presentation, and communication skills.
  • Demonstrated ability to build and develop professional relationships.
  • Skilled in strategic planning and organization development.
  • Strong business acumen and a visionary for identifying opportunities.
  • Ability to enhance and lead a positive and innovative work environment.
  • Effective problem solver, motivated by results, and alert to change.
  • Performance under pressure and ability to run multiple priorities simultaneously.
  • Training in WHMIS, Smart Serve, ServSafe, NFSTP, or equivalent.
  • Knowledge of food, wine, beer, and spirits.
  • Flexibility to work evenings, weekends, and holidays as needed.
Additional Information

We offer a competitive salary of approximately $120,000 to $180,000 per year, depending on experience, plus benefits and opportunities for career growth. MLSE is an equal opportunity employer and welcomes applications from diverse candidates. If you require accommodation during the application process, please contact us at accommodations@mlse.com. However, please note that resumes sent to this email address will not be considered. A positive, winning approach, incorporating integrity, confidentiality, and discretion is essential for this role.

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