Chief Operations Manager

4 weeks ago


Old Toronto, Canada MLSE Full time

About Us

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace where all employees feel they belong and can reach their full potential. As Canada's preeminent leader in delivering top quality sport and entertainment experiences, we strive to provide exceptional fan experiences.

Job Summary

We are seeking a highly skilled Chief Operations Manager - Sports and Entertainment to lead our business operations. This is a challenging role that requires a strong background in managing high-volume restaurants, bars, or food and beverage operations.

Estimated Salary: $80,000 - $110,000 per year

Key Responsibilities
  • Effectively lead all areas of the business operation, including external contractors, programming, guest services, security, purchasing, catering, and restaurant management.
  • Ensure appropriate sales tracking, inventory, and accounting systems are in place and followed.
  • Build and maintain a positive culture by leading from the front and being a brand ambassador.
  • Foster a 'one team' approach while adhering to MLSE service standards and policies.
Requirements
  • 2+ years Regional Manager experience or 5 years as a General Manager in a high-volume restaurant, bar environment, or high-volume food and beverage operation.
  • Confident user of MS Office, inventory, and POS programs.
  • Experienced with operational budget management and cost control measures.
  • Talent for negotiating contracts and handling resources to accomplish organizational objectives.
  • Skilled in strategic planning and organization development.
  • Skilled knowledge of food, wine, beer, and spirits.
  • Flexibility to work evenings, weekends, and holidays as needed.
Why Join Us

Experience the thrill of the Sports & Entertainment industry in a flexible (hybrid) work environment that supports employee well-being. At MLSE, we are committed to building an equitable, diverse, and inclusive organization. We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, or disability.



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