Current jobs related to IT Service Delivery Manager - Mississauga, Ontario - Balanced

  • Service Delivery Manager

    4 weeks ago

    Mississauga, Ontario, Canada F. Hoffmann-La Roche Gruppe Full time

    At F. Hoffmann-La Roche Gruppe, we're pushing the boundaries of healthcare with over 100,000 people across 100 countries. As a key member of our team, you'll play a vital role in delivering exceptional services that make a real difference in people's lives.The Opportunity:As a Delivery Service Manager, you'll be responsible for the operational setup,...

  • IT Service Delivery Manager

    1 month ago

    Mississauga, Ontario, Canada Balanced Full time

    We are seeking an experienced IT Service Delivery Manager to oversee the delivery of IT services to our clients. The successful candidate will be responsible for ensuring that services are delivered on time, within budget, and to the highest quality standards.Key Responsibilities:Oversee the delivery of IT services to clients, including project management,...

  • Delivery Service Manager

    1 month ago

    Mississauga, Ontario, Canada Roche Full time

    Job SummaryThe Delivery Service Manager will be responsible for designing, delivering, and continuously improving services for integrated technology products enabling Roche to produce and deliver high-quality pharmaceutical products.Key ResponsibilitiesOwn the service delivery, governance, and performance, ensuring alignment with business...

  • Service Delivery Manager

    3 weeks ago

    Mississauga, Ontario, Canada MeadowBrook Full time

    About the JobWe are seeking a highly skilled Assistant Service Manager to join our team at MeadowBrook.The successful candidate will be responsible for leading and directing the activities of the Service Department, ensuring the delivery of high-quality services to our customers.Key ResponsibilitiesLead the Service Team: Ensure all service personnel...

  • Delivery Service Operations Manager

    1 month ago

    Mississauga, Ontario, Canada Roche Full time

    About RocheAt Roche, we're a global leader in research-focused healthcare. With over 100,000 people across 100 countries, we're pushing back the frontiers of healthcare. Our success is built on innovation, curiosity, and diversity.The OpportunityWe're seeking a skilled Delivery Service Manager to join our team in Mississauga, Ontario. As a key member of our...

  • Director of Service Delivery

    4 weeks ago

    Mississauga, Ontario, Canada Gate Gourmet Full time

    Job SummaryThe Director of Service Delivery will lead the Service Delivery department with overall financial, operational, and compliance accountability. This role reports into the General Manager or General Manager Operations.Main ResponsibilitiesLead the Service Delivery department, including financial and operational performance.Accountable for budget and...

  • Senior Service Delivery Manager

    4 weeks ago

    Mississauga, Ontario, Canada Ghai Travels Inc Full time

    Ghai Travels Inc is seeking a highly skilled Senior Service Delivery Manager to lead our operations and services team. The ideal candidate will have a Bachelor's degree and 2 years to less than 3 years of experience in a similar role.Key ResponsibilitiesCoordinate projects and programs to ensure seamless delivery of servicesDirect the operations of our...

  • Director of Service Delivery

    1 month ago

    Mississauga, Ontario, Canada 2312 GG Canada Inc. Full time

    Job Title: Director Service and DeliveryWe are seeking a highly motivated and experienced professional to lead our Service Delivery department. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional customer service.Main Responsibilities:Lead the Service Delivery...

  • Delivery Service Manager

    7 days ago

    Mississauga, Ontario, Canada Roche Full time

    Job DescriptionRoche is seeking a skilled Delivery Service Manager to oversee the design, delivery, and ongoing improvement of services for integrated technology products enabling the creation and distribution of high-quality pharmaceuticals.Salary: $120,000 - $180,000 per year, depending on experienceAbout the RoleThis role requires a results-driven...

  • IT Service Delivery Manager

    3 weeks ago

    Mississauga, Ontario, Canada Balanced Full time

    We are seeking an experienced IT Service Delivery Manager to oversee the delivery of IT services to our clients, ensuring timely, budget-friendly, and high-quality solutions.Key Responsibilities:Oversee the delivery of IT services to clients, including project management, requirements gathering, and solution design.Manage and mentor a team of IT consultants,...

  • Global Service Delivery Director

    1 week ago

    Mississauga, Ontario, Canada Centrilogic Full time

    Job Summary:We are seeking an experienced Global Service Delivery Director to lead our service delivery team at Centrilogic. The successful candidate will be responsible for managing a dynamic set of top accounts, ensuring effective delivery, ongoing management, and issue escalation.The ideal candidate will have 12+ years of experience in technical customer...

  • Service Delivery Director

    3 weeks ago

    Mississauga, Ontario, Canada 2312 GG Canada Inc. Full time

    We are seeking a Service Delivery Director to lead our Service Delivery department with overall financial, operational and compliance accountability.The successful candidate will be responsible for overall leadership of the department, including financial and operational performance, as well as accountable for budget.Main Responsibilities:Overall leadership...

  • IT Service Delivery Specialist

    1 week ago

    Mississauga, Ontario, Canada SSCI Full time

    Job SummaryWe are seeking a highly motivated and experienced IT Service Delivery Specialist to join our team at SSCI. As an IT Service Delivery Specialist, you will be responsible for providing technical support to users, troubleshooting issues, and collaborating with the development team to resolve problems.About UsSSCI is a dynamic organization that values...

  • Senior IT Service Delivery Director

    7 days ago

    Mississauga, Ontario, Canada Balanced Full time

    We are seeking an experienced Senior IT Service Delivery Director to lead our technology operations at BALANCED+ in Ontario and BC.Job OverviewThe Senior IT Service Delivery Director will be responsible for overseeing the delivery of IT services to our clients, ensuring that services are delivered on time, within budget, and to the highest quality...

  • Service Delivery Director

    4 weeks ago

    Mississauga, Ontario, Canada Gate Gourmet Full time

    Job Title: Service Delivery DirectorReporting into the General Manager or the General Manager Operations, the Service Delivery Director leads the Service Delivery department with overall financial, operational, and compliance accountability.Main Duties and Responsibilities:Overall leadership of Service Delivery department (Transport/Dispatch), including...

  • Delivery Operations Manager

    2 weeks ago

    Mississauga, Ontario, Canada Pride Truck Sales Ltd. Full time

    Job Description for Delivery Operations ManagerAssist with supervising a team of 5-10 people, coordinating activities and scheduling, and resolving work problems to improve productivity and product quality.Prepare production and other reports, resolve work problems, and recommend measures to improve productivity and product quality.Supervise workers and...

  • Procurement Delivery Manager

    4 weeks ago

    Mississauga, Ontario, Canada Roche Full time

    About the RoleRoche is seeking a skilled Procurement Delivery Manager to join our Research & Development Procurement team. As a key member of our global procurement organization, you will play a critical role in driving our 10-year ambition plan and delivering on our mission to bring innovative solutions to patients quickly and efficiently.Key...

  • Bilingual Service Delivery Manager

    1 month ago

    Mississauga, Ontario, Canada GardaWorld Full time

    Are you a seasoned leader with a passion for innovation and excellence? Do you thrive in fast-paced environments and have a knack for driving results? GardaWorld is seeking a highly skilled Bilingual Service Delivery Manager to join our team.Key Responsibilities:Develop and implement strategic initiatives to drive operational efficiency and...

  • Service Delivery Expert

    1 week ago

    Mississauga, Ontario, Canada Ghai Travels Inc Full time

    Job DescriptionWe are seeking a skilled Service Delivery Expert to join our team at Ghai Travels Inc.Key Responsibilities:Coordinate projects and programs to ensure successful delivery of services.Direct the operations of an organization or department that provides professional services, utilizing expertise to optimize performance and efficiency.Evaluate the...

  • Technical Delivery Manager

    1 month ago

    Mississauga, Ontario, Canada PointClickCare Full time

    Position SummaryThis role will be responsible for leading a cross-functional team of application engineers, business analysts, and test engineers operating in an agile framework. The technical delivery team supports implementation and enhancement of enterprise level systems which are integral to our daily operations and customer interactions.Key...

IT Service Delivery Manager

1 month ago

Mississauga, Ontario, Canada Balanced Full time

We are seeking an experienced IT Service Delivery Manager to join our team at BALANCED+. The IT Service Delivery Manager will be responsible for overseeing the delivery of IT services to our clients, ensuring that services are delivered on time, within budget, and to the highest quality standards. This individual will work closely with clients to understand their business needs and develop solutions that meet those needs.

Key Responsibilities:

  • Oversee the delivery of IT services to clients, including project management, requirements gathering, and solution design.
  • Manage and mentor a team of IT consultants, providing guidance and support to ensure that projects are completed on time and within budget.
  • Work with clients to understand their business needs and develop solutions that meet those needs.
  • Identify and evaluate business and technical risks associated with proposed solutions.
  • Communicate progress and deliverables to clients on a regular basis.
  • Develop and maintain relationships with clients, ensuring their satisfaction with our services.

Requirements:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Proven experience in IT service delivery management, with a strong understanding of ITIL processes.
  • Excellent project management skills, with the ability to manage multiple projects simultaneously.
  • Strong leadership and team management skills, with the ability to mentor and develop team members.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
  • Strong problem-solving skills, with the ability to identify and address issues quickly and effectively.

Technical Requirements:

  • Knowledge and/or experience in PC support (Microsoft Office, Microsoft Windows 10, 11, Microsoft Teams)
  • Knowledge and/or experience in servers Microsoft Windows Server (SQL, IIS, Exchange, AD, DHCP, DNS, Print, etc.), Linus Ubuntu (LAMP stack)
  • Experience in performing server reoccurring maintenance
  • Data Backup (Veeam, datto)
  • Cybersecurity (VPN, MFA, EDR, phishing simulation, spam filtering)
  • Computer networking including firewalls, switches, WiFi (FortiNet, CISCO)
  • Ability to manage monitoring (Zabbix) and ticketing (Zendesk) systems

About BALANCED+:

BALANCED+ is an established IT consulting firm based in Ontario and BC. We specialize in providing technology solutions thoughtfully designed to align with the unique needs of businesses in various industries. Our expertise and commitment to this field make us a reliable collaborator in your technological journey.