Customer Service Representative
3 weeks ago
Job Title: Customer Service Adviser
About the Role:
We are seeking a highly skilled and customer-focused Customer Service Adviser to join our team at Toner Chevrolet Buick GMC ltd. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and ensuring their satisfaction with our products and services.
Key Responsibilities:
- Address customer complaints and concerns in a professional and courteous manner.
- Provide accurate and timely information to customers regarding our products and services.
- Arrange for billing and issue receipts as necessary.
- Maintain accurate records and statistics of customer interactions.
- Perform general office duties as required.
Requirements:
- Secondary (high) school graduation certificate.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and under pressure.
- Proficiency in database software, MS Excel, and MS Outlook.
What We Offer:
- Bonus and commission opportunities.
- Permanent employment with a reputable company.
- Opportunity to work in a bilingual environment.
- 40 hours per week.
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